Microsoft account balence payment method

Hi, Grace. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try purchasing the game from this link, https://www.xbox.com/en-US/games/store/grand-th...

Make sure you are logged in to your account that has the Microsoft account balance. Let me know if it works.

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Kindly check out this list of Microsoft payment errors and what they mean, incase you get one of them when you try adding a card https://support.xbox.com/en-US/help/subscriptio...

You can't use your Microsoft account as a payment method for a subscription. You need a payment method that supports ongoing payments like a credit card or PayPal.

Sorry, it is not possible to get a gold membership with microsoft points. You will need to add a payment method to your account and use that payment method to upgrade to gold status. Payment methods can be added here: commerce.microsoft.com

It depends on what type of payment method you're using. Are you using Microsoft account funds, or an outside payment method (debit/credit card)?