Microsoft account balance

Discus and support Microsoft account balance in XBoX Accessibility to solve the problem; My child is asking to buy something on Fortnite for £17. 49 They have £20.02 in their account and when they ask for approval I then approve and then... Discussion in 'XBoX Accessibility' started by David Bullock1, Dec 31, 2023.

  1. Microsoft account balance


    My child is asking to buy something on Fortnite for £17. 49

    They have £20.02 in their account and when they ask for approval I then approve and then get asked to add more funds ? Why ? And how do I solve this ?

    :)
     
    David Bullock1, Dec 31, 2023
    #1
  2. Nkosana23 Win User

    Why is my microsoft account balance not showing up

    Hi. My name is Brilliant, an independent advisor, happy to assist you today.

    May you kindly check your balance online. To check your account balance online, sign in to the Payment & billing page with your Microsoft account, sign in: https://support.xbox.com/help/account-profile/manage-account/check-your-microsoft-account-balance">https://support.xbox.com/help/account-profile/manage-account/check-your-microsoft-account-balance

    Your balance is displayed at the top of the page.

    For more details, kindly visit: https://support.xbox.com/help/account-profile/manage-account/check-your-microsoft-account-balance
  3. RandyAU93 Win User

    Microsoft account balance.

    Let's say the content you want to buy is $19.99, and you have $20 on your account. If your state/country charges sales tax, it will ask for some other payment method that will cover the remaining amount due (item + taxes).

    If the item costs less than $20 and you're pretty sure your area doesn't charge sales tax on digital content purchases, I'd reach out to Xbox Live Support. https://support.xbox.com/contact-us
  4. xCo Illusion Win User

    Microsoft account balance.

    It could depend on what you're trying to buy. If you're trying to buy 360 content on the One, it won't work.
    No, I'm trying to by an Xbox one game :)
  5. WPAK Win User

    Microsoft Account Balance

    Small addition, you can still use that $25 for buying games/video's and DLC etc, but for gold use one of the ways mentioned by xTye
  6. MB—MB Win User

    Microsoft account balance

    Im having same issue also. 2 payments that I can see in microsoft sons familt account balance on my phone and transactions but not showing up on sons family account when attempting to purchase on xbox
Thema:

Microsoft account balance

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