Microsoft account balance not working in Minecraft

Discus and support Microsoft account balance not working in Minecraft in XBoX Games and Apps to solve the problem; Hello Microsoft, I recently purchased a $10 Xbox gift card and immediately purchased something from the minecraft marketplaced afterwards. Today, I... Discussion in 'XBoX Games and Apps' started by Ilias Saiz, Mar 5, 2021.

  1. Ilias Saiz
    Ilias Saiz Guest

    Microsoft account balance not working in Minecraft


    Hello Microsoft,

    I recently purchased a $10 Xbox gift card and immediately purchased something from the minecraft marketplaced afterwards. Today, I wanted to purchased something else but I couldn't because my microsoft account balance wasn't an option to pay with. I checked settings and my balance but there it said that my funds were still there. Still, I tried to buy something from the marketplace but it still hadn't shown my microsoft balance as an option. I even reset my console after seeing advice I read online from another Q&A like mine and it didn't work. I don't believe it is an issue with the gift card because I had purchased something a few days before with it in the minecraft marketplace. Please help me out.

    Best,



    :)
     
    Ilias Saiz, Mar 5, 2021
    #1
  2. XBF Ihssane Z Win User

    Microsoft account balance not working in Minecraft

    Hello @Ilias Saiz, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support!

    I highly recommend following the troubleshooting steps here:

    After each step try to see if the issue is fixed!

    First, please select Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    Then, select System > Settings > account > remove accounts and then select your account and select Remove to confirm.

    After you will need to perform a quick power cycle on your console, hold down the power button for about 10 seconds, until the console shuts off, then unplug the power cord and wait for 2 to 3 minutes before plugging it back in and turn on the Xbox.

    If you are still encountering the same issue, please select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps.

    Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

    I also highly recommend checking the link below for further assistance:

    Get help with purchase errors | Xbox Support

    I wish you a lovely day, and I hope this helps you out!

    Kind Regards

    Stay safe, and happy gaming!
  3. JimmyJames94025 Win User

    Minecraft not recognizing Microsoft balance

    Same thing happening to us. Microsoft website showing correct account balance, but buying minecoins from Minecraft on Win 10 fails because it thinks balance is much lower ($1.16 instead of $17.17).

    Confusingly, buying games from the Windows 10 store works. So the glitch seems to be Minecraft specific.
  4. Tezzerrific Win User

    Microsoft Account Balance Not Working

    ultimate is £10.99 per month
  5. JosefLBohorquez Win User

    Microsoft Account Balance Not Working

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Play

    Microsoft changed the way subscription works, now to purchase a subscription yes or yes link a card.

    This is just as a backup payment, don't worry the money will be debited from your balance
  6. carpman49 Win User

    Microsoft Account Balance Not Working

    Hi and thanks for reaching to Xbox community forums. My name is .
    I'm a xbox ambassador and Microsoft Xbox user like you.

    Xbox game pass ultimate is £10.99 before tax so you will need a little more than £10

    I hope this helps and have a great day
Thema:

Microsoft account balance not working in Minecraft

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