Microsoft account balance not showing.

Discus and support Microsoft account balance not showing. in XBoX on Consoles to solve the problem; Earlier today i bought a £5.00 xbox giftcard from Game, when i got home i redeemed the code just fine but when i went to go buy something, my Microsoft... Discussion in 'XBoX on Consoles' started by II DJF II, Sep 11, 2018.

  1. II DJF II
    II DJF II Guest

    Microsoft account balance not showing.


    Earlier today i bought a £5.00 xbox giftcard from Game, when i got home i redeemed the code just fine but when i went to go buy something, my Microsoft account balance didn't show, it just read "add another payment option" so i tried to check if it was
    on my account, i went to settings and it said £5.00 GMT Microsoft account balance, yet it still doesn't show up when i go to buy something. Anyone have a solution?

    :)
     
    II DJF II, Sep 11, 2018
    #1
  2. Help

    That is the problem, I cannot find the bit showing my balance, therefore, doesn't that mean it has not been added to my account
     
    AceSfRonaldo7, Sep 11, 2018
    #2
  3. Waynej
    Waynej Guest
    How to check your Xbox MSP expiry dates

    I've seen some comments on this elsewhere in the forums, and while someone may have posted this before now, I've certainly not seen it.

    For those unaware and concerned over their Microsoft points expiring, you can check the exact date that they expire. Sign into Xbox.com with your gamertag, click My Account at top right, goto Billing History and then click the Payment Options tab, this will display your recent Microsoft points purchases and their expiration date. Naughty, naughty, Microsoft. :nono:

    All Microsoft points will expire 12-mths after their redeemed date. It's not just the points that you had on your account before they were converted to real currency, Microsoft points that you can still currently buy today will also expire after 12-mths.

    If you don't like Microsoft vapourising your virtual money then you'd be best to stick to the new Xbox Gift Cards, but with Xbox One and day-1 digital right around the corner I am sure most of us will use this money up before it gets checked out and placed into BillyG's bank account.

    And here's another bit of info from the FAQ, I'll bolden the interesting bit. It mainly states whenever you buy anything Microsoft automatically use the money that is closest to expiring.

     
    Waynej, Sep 11, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Microsoft account balance not showing.

    It could depend on what you're trying to buy. For instance, it's not possible to use your Microsoft account balance to purchase 360 content on a One.
     
    Smwutches, Sep 11, 2018
    #4
  5. Smwutches Win User

    Microsoft account balance not showing.

    It could depend on what you're trying to buy. For instance, it's not possible to use your Microsoft account balance to purchase 360 content on a One.
  6. Zak M Win User

    Money

  7. The Viral Cyrix Win User

    anybody know if????

    yeah settings payment and billing. will show you microsoft account balance
  8. Onyx Is Here Win User

    Microsoft account balance not showing in Xbox

    Hello Mario, sorry to hear you're having trouble with your currency.

    Please log in to https://account.microsoft.com and check your billing info to make sure the amount is listed there and shows as the currect currency for the country that you live in
  9. Ricardo Lechuga Win User

    Microsoft Account Balance not showing up

    Hi TownsKeeper! My name is Ricardo an independent advisor ready to help you with this situation!

    First check the account balance available here

    https://account.microsoft.com/billing/payments

    In there you need to confirm the currency, for example if it's USD you will only be able to use that on that region, if it says CAD you will only be able to use the balance on that region

    After that check the regions of the site/device you are using for the purchase
Thema:

Microsoft account balance not showing.

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