Microsoft account balance lost/wiped

Discus and support Microsoft account balance lost/wiped in XBoX on Windows to solve the problem; Im here hoping to learn about what could have happened to my MS balance. I redeemed a $100 MS card with my rewards points on May 26th of 2023 and since... Discussion in 'XBoX on Windows' started by DixieDoo0117, Sep 10, 2023.

  1. DixieDoo0117
    DixieDoo0117 Guest

    Microsoft account balance lost/wiped


    Im here hoping to learn about what could have happened to my MS balance. I redeemed a $100 MS card with my rewards points on May 26th of 2023 and since then I've only spent $29.17 of it according to my full order history. Despite this my account balance has been set to zero and it has defaulted to using my card as a payment method. I'm not sure when it was blanked out as I don't frequently make purchases on xbox beyond reoccuring billing. Thanks in advance.

    :)
     
    DixieDoo0117, Sep 10, 2023
    #1
  2. Smwutches Win User

    Microsoft account balance lost/wiped

    Funds from gift cards from the Rewards program expire after 90 days unless you use them.
  3. DixieDoo0117 Win User

    Microsoft account balance lost/wiped

    Ah I see, thanks for the information Smwutches. Have a good one.
  4. M3tal Daz3 Win User

    I can't

    When your Xbox subscription is suspended and you have an outstanding balance, you must pay the balance in full to continue using it. Here’s how to pay your past due balance online:

    1. Sign in to your Services & subscriptions page with your Microsoft account.
      Note If you don't know your Microsoft account email address or password, use the

      Lost Account Solution       or the
      Lost Password Solution      .
    2. Find your past due subscription in the list. The amount past due will be in red.
    3. Select Pay now, and then follow the instructions to pay the balance due.
    Note Adding a prepaid code will not settle the balance you owe. You need to settle the outstanding balance using the steps above before redeeming your prepaid code.
  5. M3tal Daz3 Win User

    I have a Xbox live gift card on my Xbox and I can’t pay a renew subscription because it does not pop my gift card there to pay how?

    When your Xbox subscription is suspended and you have an outstanding balance, you must pay the balance in full to continue using it. Here’s how to pay your past due balance online:

    1. Sign in to your Services & subscriptions page with your Microsoft account.
      Note If you don't know your Microsoft account email address or password, use the

      Lost Account Solution       or the
      Lost Password Solution      .
    2. Find your past due subscription in the list. The amount past due will be in red.
    3. Select Pay now, and then follow the instructions to pay the balance due.
    Note Adding a prepaid code will not settle the balance you owe. You need to settle the outstanding balance using the steps above before redeeming your prepaid code.
  6. BeastBadshah Win User

    XBOX Live Gold Overdue

    When your Xbox subscription is suspended and you have an outstanding balance, you must pay the balance in full to continue using it. Here’s how to pay your past due balance online:

    1. Sign in to your Services & subscriptions page with your Microsoft account.
      Note If you don't know your Microsoft account email address or password, use the Lost Account Solution or
      the Lost Password Solution.
    2. Find your past due subscription in the list. The amount past due will be in red.
    3. Select Pay now, and then follow the instructions to pay the balance due.
    Note Adding a prepaid code will not settle the balance you owe. You need to settle the outstanding balance using the steps above before redeeming your prepaid code.
Thema:

Microsoft account balance lost/wiped

Loading...

  1. Microsoft account balance lost/wiped - Similar Threads - Microsoft account balance

  2. Withdraw money frome Microsoft account balance?

    in XBoX on Consoles
    Withdraw money frome Microsoft account balance?: Recently got money for xbox and wanted to know if i can withdraw the money from it f4f6e7cd-00ee-4076-afcb-2adacd9779f2

  3. why cant i use microsoft account balance?

    in XBoX on Windows
    why cant i use microsoft account balance?: I have a microsoft account balance and when i try to pay the remaining on my debit card it authorises a payment of the full amount rather than using my microsoft account balance. how do i fix this...

  4. Microsoft account balance not showing up on the Microsoft store

    in XBoX on Consoles
    Microsoft account balance not showing up on the Microsoft store: I am trying to use my account balance to pre-order an Xbox game on the website and it is not showing up when I select a payment method. The game is only available to pre-order on the website, so I...

  5. when does it charge when im using the microsoft account balance instead of my debit card?

    in XBoX Games and Apps
    when does it charge when im using the microsoft account balance instead of my debit card?: Hello, I preordered a game that comes out on February 2 of this year, but the Microsoft account balance doesn't show a change, I preorder the game in November, I read that it charges immediately...

  6. Microsoft account balance

    in XBoX Accessibility
    Microsoft account balance: My child is asking to buy something on Fortnite for £17. 49 They have £20.02 in their account and when they ask for approval I then approve and then get asked to add more funds ? Why ? And how...

  7. Why can't I see the option to buy using the Microsoft account balance after I redeemed my...

    in XBoX Games and Apps
    Why can't I see the option to buy using the Microsoft account balance after I redeemed my...: [img] [img] I bought a 25 dollar gift card and redeemed it in the store then I wanted to get my self some ea fc points but the option to buy with Microsoft account balance didn't show up its been...

  8. My microsoft account balance is bugging on fortnite

    in XBoX Games and Apps
    My microsoft account balance is bugging on fortnite: I’ve checked my microsoft account and it says i have 17 dollars and some cents, but my problem is that i’m trying to buy a fortnite crew pack for 11.99 tax makes it 13.13 so i still have enough...

  9. No transaction on Microsoft account despite all Microsoft balance being used and a €1...

    in XBoX Accessibility
    No transaction on Microsoft account despite all Microsoft balance being used and a €1...: On Tuesday 28th of November, I used up €249 of my Microsoft balance towards a purchase of an Xbox Series S starter bundle. The outstanding balance of €1 was a pending transaction since then. I...

  10. Adding money to one child's microsoft balance is appearing on another child's account. How...

    in XBoX Accessibility
    Adding money to one child's microsoft balance is appearing on another child's account. How...: I have an XboxS. I have an account myself and I have two child accounts, Child1 and Child2. Yesterday I added money to Child1's account. We can see this clearly in the order history of my MS...