"MICROSOFT 10.81_V" charge?

Chief Cotton · Jan 14, 2016

Just wondering what this charge to my account was. I'm posting here because Google comes up with nothing, and my Xbox Live subscription (unfortunately) expired on January 12th - the same time my bank account was charged $15.79.

Anyone know?

:)

Duke Arkillo · Jan 14, 2016

Microsoft "The Sting"

Just had my xbox live membership auto renewed

Was told last week that it would be renewed at 40% discount if I kept it on auto renewal and paid through paypal (via Xbox chat)

Not true

I checked today (renewal date) to see I had been charged full price

Called Microsoft (via chat) and told it was correct

If I had known this and not been told a lie in the first place I could have shopped around for a better price, but as it has already renewed, I did not have time to cancel and pay by another method

Feels like I have suffered a Microsoft "sting" especially as my account said "Gold 40% discount paid by paypal on auto renewal"

Initially said I was considering going for the PS4 this Xmas but when I was told the discount would be applied for live it just swung it for me to go for the Xbox One instead

Feel very let down and closed the auto renew immediately

Rant over, but feel bitter now towards the money grabbing tactics used in this instance

Smwutches · Jan 14, 2016

Microsoft "money"

It's not possible to purchase a gold subscription with currency (it never was an option when it was points either). You would need a credit card or paypal in order to take part in that offer.

Chief Cotton · Jan 14, 2016

Turns out it was from an Office 365 subscription that I installed a trial for. I thought I turned off auto-renew subscription but apparently not... Guess I'll have to live with it --- I cancelled my subscription so hopefully there won't be anymore surprise
charges. Mods feel free to close this thread.

Chief Cotton

Turns out it was from an Office 365 subscription that I installed a trial for. I thought I turned off auto-renew subscription but apparently not... Guess I'll have to live with it --- I cancelled my subscription so hopefully there won't be anymore surprise
charges. Mods feel free to close this thread.

XBF Erick C

Hey there Raven,

I do apologize for this inconvenience, as this is the forums we won't be able to fully assist with this matter. We would advise that you go ahead and contact our
Customer Support department so that we can go ahead and get this looked at for you. Go ahead and follow that link and either Chat with an agent or Request a callback so that
you can get this sorted. out.

I hope this helps.

JosefLBohorquez

Hi Chris, in that case please cancel the order as soon as possible

Once you’re able to do it, and if you don’t mind, purchase and redeem a $5 gift card in your account and pay the full price with balance

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Chris

Just to confirm, if you go to your Microsoft account order history here:

https://account.microsoft.com/billing/orders

Are you able to see something like in the picture once you click on “show details”?

[IMG]

Chris Grant2

Hey Josef,

Unfortunately not. I think that answers my question, thanks!

"MICROSOFT 10.81_V" charge?