Microphone problem

TiernanKearns · Mar 8, 2020

Hello, I have a headset with a great microphone that works on all of my devices but my xbox one s. I can hear the sound through my headset and it detects the microphone but it still doesn't work.

Please help me.

Thank you.

:)

Geth

What kind of mic do you have?

TiernanKearns

I'm just pluging the headset into the controller, it is a razer headset and I don't have an adapter.

TiernanKearns

I have tried all this but it did not work .

Thank you anyway

sniffles x

Hi DJshaun000

Here are some great things to try that Misses Joust posted over here.

Xbox One Chat Headset

You don't need the adapter in order to use the wired Xbox One Chat Headset. This headset comes included with the Xbox One console. All you have to do is plug it straight into the bottom of the controller, and play! The headset's connector includes volume
controls and a mute button. There are a few things you can do if you run into issues with this headset:

Check your Kinect Chat settings. Press the Menu button and select Settings. Navigate to Kinect, and uncheck the box that enables Chat through Kinect.

From the Home screen, Navigate to the sign-in screen (top left corner next to notifications) and select your profile, even if you're already signed in. This will re-assign your profile to your controller.

Disconnect the headset by pulling firmly on the body of the connector (never pull on the cable!), and then reconnect it firmly.

Make sure the headset is not muted. The mute button should not be lit up.

Try using a different headset or controller - this isn't a permanent solution, it's just to check for hardware issues!

If these don't solve the issue, then please try the solutions listed here, including how to test the headset for party chat.

Try these suggestions and see how you get on

SammyVS

I'm Samy an independent advisor and I'll be helping you

Clean your console's MAC and restart your internet devices.

Network Settings> Advanced Settings> MAC Address and Clear.

If the problem persists reset the console to factory defaults, you won't lose anything but you will need to log in with your account again. Email and password are required.

Follow this path and select reset keeping games and app.

In 5 to 10 minutes you will finish reconfiguring your console

To reset the console>

Settings> System> Console Info> Reset Console

**Do not reset the console without having your account login information

Microphone problem