Microphone does not work

So I did a test with a microphone and it didn't work. The chat mixer appears but the microphone does not work.

try to use the microphone with a mobile phone to verify what is the microphone, if it works it may be the control input that does not work

Some additional information:

- this is not a hardware problem. The microphone works fine on the parents account

- I created a new child account and gave it exactly the same permissions as the child account that does not work.

The microphone works fine on the newly created child account.

The party feedback showing that microphone works shows up for an instant when switching to the account that does not work.

I tried resetting all family settings for the account that does not work, but that did not make a difference.

Since the Blue Snowball is an USB microphone, it does NOT work with the Xbox One currently.

Only microphones that plug into the analogue 3.5mm jack of the controller will work. Also make sure, that when you want to use a standard 3.5mm jack microphone, that you will need an adapter that puts the microphone and ground contact at the correct position
with a CTIA adapter.

The microphone does not work in any games nor does it work in party chats. The headset is the standard headset that comes with an xbox purchase.