microfono cuffie gaming [microphone gaming headset]

Ho delle cuffie beexcellent gm500 con filo comprate ieri

le ho collegate al controller della zbox on s

sono anche andato Sulle impostazioni e ho seguito le indicazioni di amici

sento l’audio non funziona il microfono

se vuoi mi puoi anche contattare al tel

te lo do nel caso

grazie è per mio figlio di 8 anni

[Translation-I have beexcellent gm500 headphones with wire bought yesterday

I connected them to the controller of the zbox on s

I also went on settings and I followed the directions of friends

I hear the audio doesn't work on the microphone

If you want you can also contact me at tel

I'll give it to you in case

thank you is for my 8-year-old son]

Hey there Franci8Pulitelli,

Thanks for reaching out to the Forums for advice on how to troubleshoot your headset. I see how this could be pretty distressing, but hopefully with the right troubleshooting, everything will work out alright.

Can you please let us know what kind of headset you guys are using?

Is it a third party headset?

I suggest reviewing and trying the steps outlined in
Connecting a compatible headset to your Xbox Wireless Controller as well as
Set up and troubleshoot your Xbox One Stereo Headset and Adapter.

When you get the chance, let us know what kind of set up you're working with and try those steps.

Hope this was helpful.

Thanks!

puoi spiegare di più su cosa non funziona? tipo di cuffia, sistema operativo in esecuzione.

[Translation-Can you explain more about what doesn't work? type of headset, operating system running.]

hai provato altre cuffie con microfono?

le cuffie sono compatibili? Quale modello e marca?
nella specifica del pacchetto se hai il simbolo del microfono? Fateci sapere: D

Translation:

Are the headphones compatible? Which model and brand? In the package specification if you have the microphone symbol? Let us know : D