Mic suddenly not working?

FacelesOldWoman · Oct 1, 2017

so i have tried 3 different mics, but for some reason my headsets aren't working? I have one thats a turtle beach headset, plugged into a adapter, and another is the default headset that came with the xbox.

It lets me hear everything, sounds from the game, and party chat, and even pics up feedback still but isn't letting my voice come through at all. I'm definitely not muted and my privacy settings are all adult. So idk why but it's not working? What can I
do? It's happened twice now and I don't wanna buy a new headset/adapter when I splashed out on my turtle beach one already.

:)

zaboknowsbest · Oct 1, 2017

Mic suddenly stopped working

This is the second time in less than a year I've had an Xbox one mic stop picking up any sound at all. I've tried every step in the support section for the headset and nothing has fixed it. 40 dollars spent on headsets in less than a year is ridiculous.

TheRealIdckw · Oct 1, 2017

Headset randomly stopped picking up sound help!

So I was playing games and all the usual when suddenly mid-sentence my mic stop picking up sound. I could still head and mute my mic but I couldn't speak. What do I do?

notoriousJMZ · Oct 8, 2017

Is your console in the preview program?

notoriousJMZ

Is your console in the preview program?

StuAvis

In your Xbox settings try.

Power & Startup - Turn off or restart - FULL SHUTDOWN

I've had a similar issue this seems to remedy it.

Thanks but sadly this did not remedy the problem.

DapperCrane

In your Xbox settings try.

Power & Startup - Turn off or restart - FULL SHUTDOWN

I've had a similar issue this seems to remedy it.

StuAvis

It could be a controller issue, The headset may need an update too directly from the manufacturers site. What type of headset is it ? How old is it ?

It's an official Xbox One controller and was bought about 6 weeks ago.

I have tested my controller on another Xbox and it worked (with headset) just fine.

I have also tried it with two other controllers (with and without the stereo adapter) and still not working.

I have also tried all three controllers and another headset on another profile and still not working.

StuAvis

Hi there ,

Thanks for reaching out. I'm sorry to hear about the issue with connecting a headset on the Xbox One.

To help clarify, Have you tested your
NAT type?

I recommend to
create a static IP for the console,
and port forwarding on the network
configuration settings for a better connection.

Check out this article for more information on the
Xbox Live Ports.

Try this out and let us know the results.

Hi

Thanks for the reply. I don't have an issue connecting the headset - I can hear everything and my team mates perfectly.

It's just they can't hear me. The Xbox is showing the correct 'headset attached' icon. It's just not registering my voice.

My mic / headset works on other devices (and I even tested it out on a friends Xbox) so I know the issue does not lie there.

I've even tested my controller and headset on another Xbox and it worked perfectly...

I've done the NAT test and it's open (which is what I expected).

I've tested the connection and it's all good - I can create parties and my friends can join me - the issue is they cannot hear me.

Which leads me to believe that the issue lies with my Xbox and not the headset or controller.

It was working fine and then, mid-game, it just stopped. I've done everything as mentioned above (checked settings, rebooted, reset Xbox) and still nothing.

Sorry to be the bearer of bad news. Thanks for the help.

Mic suddenly not working?