Mic not working

Hi,

See if any of the suggestions given here -
support.xbox.com/.../wired-headset-help might help.

If it doesn't, you may have to contact Support to request a repair as suggested in the link if you're so inclined.

Z.

Just entertain, for the moment, there is a firmware issue. I am seeing more and more people complaining that chat, thru their headset, is not working. I can make it work thru the Kinect, but not the headset. I have tried the headset on other devices that
utilize 3.5 jacks, they work. But ONLY Xbox do they not work. I have tried multiple headsets with the same results. I am using an adapter. My son has a controller that does not need an adapter, he also sees the same issue.

Too many coincidences to believe everyone's headset/adapters all stopped working at the same time.

And yes, I have done the troubleshooting. Inclusive of an Xbox One restart. Updates are all done.

Any assistance appreciated.

Again, my headsets work on other devices.

Me and 4 friends have the same issue, we bought the new controller with the 3.5 because the xbox one head set doesnt work out of nowhere, we try everything and it is definitely a xbox bug problem.

deathbyfoodtray - Would you mind telling us who is the manufacturer and which models are the headsets so we can look into this issue further for you?

Hey Bacterium189 - Would you mind creating a separate thread so we can best help you out? Thanks!

Sorry to hear that the solutions didn't work!

Please make sure that both the controller and Xbox One console are up-to-date. Who is the manufacturer and which models are the headsets? Do you remember when you purchased your headsets? If you've recently purchased them within the last 30 days, you may
be able to exchange them with the retailer.

Let us know!