Mic not working

Discus and support Mic not working in XBoX on Consoles to solve the problem; My headset was working on my old controller but it died i plugged it into my new one and i can hear but my mics not working tried a few fixes but... Discussion in 'XBoX on Consoles' started by Niccey666, Sep 1, 2018.

  1. Niccey666
    Niccey666 Guest

    Mic not working


    My headset was working on my old controller but it died i plugged it into my new one and i can hear but my mics not working tried a few fixes but nothing's working any ideas

    :)
     
    Niccey666, Sep 1, 2018
    #1
  2. VostokRising
    VostokRising Guest
    Mic not working

    "This wouldn't be weird if I hadn't gone out and purchased a new controller and headset."
     
    VostokRising, Sep 1, 2018
    #2
  3. LiL Rakus
    LiL Rakus Guest
    Mic not working

    ive replaced the cord and 2.5 to 3.5 mm attachment and still no beans and i really dont want to delete my profile off my xbox.
     
    LiL Rakus, Sep 1, 2018
    #3
  4. Enni ZQ
    Enni ZQ Guest

    Mic not working

    I have had a couple go like that and with mine, it appears to be wear over time on the port on the bottom of the bottom of the controller. If it is still covered under Microsoft warranty then you may be able to get an exchange, I stress May be able to! It
    depends on what exactly is faulty.. and Warranty covers manufacturer faults only. More on that

    here
    ...

    If your purchased your controller (with or without console) from a physical store or another retailer outside of Microsoft.. and they have a warranty still active on your product...it would be quicker to go directly back there with it. You will also need
    to show Proof of Purchase.

    Failing that, use the controller that works with it fine.. and just have extra batteries ready to go. I use am Xbox Licensed Charging station with my spare controller as the one to charge all batteries on. If its out of warranty then charges for repair may
    be made so its probably cheaper and easier to buy a new one.
     
    Enni ZQ, Sep 5, 2018
    #4
  5. FAKIR101
    FAKIR101 Guest
    What type of headset is it?
     
    FAKIR101, Sep 5, 2018
    #5
  6. Ezzn
    Ezzn Guest
    All I can say is, make sure the controller is updated (firmware) and make sure the mix is pluged in before turning on the controller.
     
    Ezzn, Nov 3, 2018
    #6
  7. ChristopherMurray Win User

    Mic is not working...

    Hi,

    See if any of the suggestions given here -
    support.xbox.com/.../wired-headset-help
    might help.

    If it doesn't, you may have to contact Support to request a repair as suggested in the link if you're so inclined.

    Z.
  8. FeloniousDrip Win User

    Mic not working

    Just entertain, for the moment, there is a firmware issue. I am seeing more and more people complaining that chat, thru their headset, is not working. I can make it work thru the Kinect, but not the headset. I have tried the headset on other devices that
    utilize 3.5 jacks, they work. But ONLY Xbox do they not work. I have tried multiple headsets with the same results. I am using an adapter. My son has a controller that does not need an adapter, he also sees the same issue.

    Too many coincidences to believe everyone's headset/adapters all stopped working at the same time.

    And yes, I have done the troubleshooting. Inclusive of an Xbox One restart. Updates are all done.

    Any assistance appreciated.

    Again, my headsets work on other devices.
  9. manuelpulido Win User

    Mic not working

    Me and 4 friends have the same issue, we bought the new controller with the 3.5 because the xbox one head set doesnt work out of nowhere, we try everything and it is definitely a xbox bug problem.
  10. Miss Ghidorah Win User

    Mic not working

    deathbyfoodtray - Would you mind telling us who is the manufacturer and which models are the headsets so we can look into this issue further for you?

    Hey Bacterium189 - Would you mind creating a separate thread so we can best help you out? Thanks!
  11. Miss Ghidorah Win User

    Mic not working

    Sorry to hear that the solutions didn't work!

    Please make sure that both the controller and Xbox One console are up-to-date. Who is the manufacturer and which models are the headsets? Do you remember when you purchased your headsets? If you've recently purchased them within the last 30 days, you may
    be able to exchange them with the retailer.

    Let us know!
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