Mic not working - Can hear people but they can't hear me

Discus and support Mic not working - Can hear people but they can't hear me in XBoX on Consoles to solve the problem; For many months now I have not been able to use a mic with my Xbox One. I can hear people in game/party chat but they cannot hear me. I have tried... Discussion in 'XBoX on Consoles' started by xJACK PACKAGE, Jun 6, 2016.

  1. Mic not working - Can hear people but they can't hear me


    For many months now I have not been able to use a mic with my Xbox One. I can hear people in game/party chat but they cannot hear me. I have tried multiple controllers and headsets including a brand new Lunar White controller as well as brand new Xbox One
    headsets and regular Apple headphones with mic (to no avail). I have tried all troubleshooting options, including: factory reset on my Xbox, unplugging / reconnecting the headsets, checking parental settings, made sure I have an open NAT type, updated the
    controllers (with and without the headset plugged in), signing in and out of my account, assigning the controller/headset to my profile, power cycling my Xbox, resetting the controllers themselves, and more. When I try a test call on Skype I am still not able
    to hear myself. This is extremely frustrating as nothing I have found on online seems to help, and I should not be expected to buy ANOTHER headset or ANOTHER controller. I currently have 2 Xbox One headsets and 3 Xbox One controllers. If this is not fixed
    soon (this week) I will promptly be switching to PS4. Microsoft needs to get it together.

    :)
     
    xJACK PACKAGE, Jun 6, 2016
    #1
  2. BUTCHER CR7
    BUTCHER CR7 Guest
    Mic not working can hear friends but they can't hear me

    I been having this problem were I can hear my friends on chat but they can't hear me . I thought it was my headset so I bough a new one and still same problem . I check my settings I got open nat type . Privacy settings to everyone . I test it wired
    and wireless same thing . I tested new headset on my phone works fine . I did an update on my controller and everything any help would be appreciated
     
    BUTCHER CR7, Jun 6, 2016
    #2
  3. DZ0
    DZ0 Guest
    Mic isn't working, I can hear people but they can't hear me?

    I can literally hear everyone but they can't hear me. From what it appears, the mic is fully functioning but I don't know whats wrong with it.
     
  4. Mic not working - Can hear people but they can't hear me

    Update 1: After spending a couple hours talking to MS support and running through all the usual troubleshooting options my problem still persists. Additionally I have cleared my alternate MAC address and that did not work either.

    Update 2: I have tried using my Xbox at a friend's house using a different internet connection and this did not work either.
     
    xJACK PACKAGE, Jun 6, 2016
    #4
  5. Mako_H2O
    Mako_H2O Guest
    Did you try using your headset on your friend's xbox (I guess I am assuming they have an xbox)? If you can go to someone's house who already has an xbox and especially if they use a headset that works, if it does not work there, problem is limited to something
    with the headset or how it is connecting to the console.
     
    Mako_H2O, Jun 8, 2016
    #5
  6. hate timmy
    hate timmy Guest
    this was happening to me but after buying a different controller it stopped at least for about a month or two this is the third controller that broke for no reason and all of the headsets that I tried work including my brand new turtle beach so it is definitely
    not the headsets and I've been through all the steps to fix it but nothing works. the problem is either the controllers or my xbox itself
     
    hate timmy, Jun 8, 2016
    #6
  7. WillyWally11
    WillyWally11 Guest
    Its clear that's its the console
     
    WillyWally11, Jun 11, 2016
    #7
  8. Dwallace10
    Dwallace10 Guest

    Mic not working - Can hear people but they can't hear me

    hey, did you get a message from Microsoft about enforcement of action

    if so go t oenforcement.xbox.com and sign in
     
    Dwallace10, Jun 11, 2016
    #8
  9. The Same thing is happening to me it was working fine yesterday afternoon but now I can't talk to anybody on my Xbox.
     
    ViolablePenny3, Jun 11, 2016
    #9
  10. S 1v1 Me Bro
    S 1v1 Me Bro Guest
    Same exact thing happened to me. Went through TONS of support, tips, hacks, still nothing. Tried it (my controller and headset) on another xbox at friends house and it worked perfectly. Finally broke down and sent in for exchange console. So excited when
    new one came in. Now no sound in OR out at all. This is booboo. Pd $125 for nuttin. Still not working. What to do?? I have another thread listed here to try n remedy. So sad....
     
    S 1v1 Me Bro, Jun 13, 2016
    #10
  11. Did you ever get an answer? I have this now on 2 separate consoles!!
     
    PeteBrown-[xboxvenue], Oct 31, 2018
    #11
  12. greg_window10_instal Win User

    Mic isn't working, I can hear people but they can't hear me?

    Hi DZ0,

    When you say "the mic is fully functioning", have your been able to double check by trying the headset with another device like a cell phone? Also, something else to check; When you have the headset plugged into the controller the Xbox should automatically
    recognize a compatible headset. And, in doing so it automatically makes Headset volume, Headset chat volume and Mic monitoring available right at > All settings (kind of cool isn't it). At the top of the list of headset controls you will see Headset mic Off/On
    . Make sure Headset mic is set to On . Lets us know if you continue to have problems with your microphone or headset.

    Good luck and good gaming,

    SA
  13. hate timmy Win User

    Mic not working - Can hear people but they can't hear me

    this was happening to me but after buying a different controller it stopped at least for about a month or two this is the third controller that broke for no reason and all of the headsets that I tried work including my brand new turtle beach so it is definitely
    not the headsets and I've been through all the steps to fix it but nothing works. the problem is either the controllers or my xbox itself
  14. Dwallace10 Win User

    Mic not working - Can hear people but they can't hear me

    hey, did you get a message from Microsoft about enforcement of action

    if so go t oenforcement.xbox.com and sign in
  15. xJACK PACKAGE Win User

    Mic not working - Can hear people but they can't hear me

    Update 1: After spending a couple hours talking to MS support and running through all the usual troubleshooting options my problem still persists. Additionally I have cleared my alternate MAC address and that did not work either.

    Update 2: I have tried using my Xbox at a friend's house using a different internet connection and this did not work either.
  16. PeteBrown-[xboxvenue Win User

    Mic not working - Can hear people but they can't hear me

    Did you ever get an answer? I have this now on 2 separate consoles!!
Thema:

Mic not working - Can hear people but they can't hear me

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