Mic jack isn't working (I can't hear my friends, but they can hear me)

My wireless camo controller is less than a month out of warranty, and has suddenly developed a problem. While in a party, my friends can hear me, but I can't hear them. I tried using a different mic, same problem. I switched to my old controller, and everything
worked fine, so the problem must be in the new controller's mic jack. Has anyone had this problem before? Is there anything I can do to fix it? Thank you!

:)

 

Mic isn't working, I can hear people but they can't hear me?

I can literally hear everyone but they can't hear me. From what it appears, the mic is fully functioning but I don't know whats wrong with it.

 

Mic isn't working, I can hear people but they can't hear me?

Hi DZ0,

When you say "the mic is fully functioning", have your been able to double check by trying the headset with another device like a cell phone? Also, something else to check; When you have the headset plugged into the controller the Xbox should automatically
recognize a compatible headset. And, in doing so it automatically makes Headset volume, Headset chat volume and Mic monitoring available right at > All settings (kind of cool isn't it). At the top of the list of headset controls you will see Headset mic Off/On
. Make sure Headset mic is set to On . Lets us know if you continue to have problems with your microphone or headset.

Good luck and good gaming,

SA

 

I would either get the motherboard replaced, or just buy a new wireless controller.