Mic issues with new preview update

BoXx89 · Oct 9, 2015

hey everyone. Ever since I got the new update from the Xbox one preview, I have not been able to speak to anyone. I can hear everyin my party but no one can hear me. Now I have tried everything possible. Reboot router. Hard start the Xbox. Factory reset
the Xbox. Made sure the privacy setting were set right. NAT is open. used both the adapter and the Xbox one headset. Used multiple headphones with mice and nothing is working. Some one please help. Is there a way to get rid of the update and just use the regular
update. With out the Xbox preview?

:)

p3nguine · Oct 9, 2015

Preview Forum access

Having issues with the latest preview update, but cannot access preview forums. I only get Group cannot be found.

The newest update is just sitting at 75% of applying update.

Thanks

The Mike Fresh · Oct 9, 2015

xbox one achievements not popping

Are you in the preview program. I've had similar issues with my account. Started with the newest dashboard update.

GODtheSniper · Oct 9, 2015

Have you tried updating the firmware on your controller with the mic connected? This could help. If not, this is an issue microsoft is aware of and trying to fix it.

If you would like to opt-out of the program, just do what you did to get into it. Preview Program App->Console Registration->And change it to original XB1 dashboard update. This also usually takes up to 72 hours to remove you from
the Program.

Kenny H. · Oct 9, 2015

You'll want to post this, and everything else preview related in the preview forums (forums.xbox.com/.../default.aspx) to ensure that
the proper team sees your post and can help you out. Also, make sure you look at the list of known issues to see if there is a workaround.

If you haven't already, be sure to report any issues via the preview app on your console, so that all relevant data gets reported to Microsoft.

Mister Maka · Oct 31, 2018

Hey hey BoXx89!

As KenH2k4 mentioned, be sure to head over to the Xbox One Update Preview forums they linked you to You should have access, but if you have any trouble please create a new thread letting us know.

Mister Maka

Hey hey BoXx89!

As KenH2k4 mentioned, be sure to head over to the Xbox One Update Preview forums they linked you to

You should have access, but if you have any trouble please create a new thread letting us know.

GODtheSniper

Have you tried updating the firmware on your controller with the mic connected? This could help. If not, this is an issue microsoft is aware of and trying to fix it.

If you would like to opt-out of the program, just do what you did to get into it. Preview Program App->Console Registration->And change it to original XB1 dashboard update. This also usually takes up to 72 hours to remove you from
the Program.

Kenny H.

You'll want to post this, and everything else preview related in the preview forums (forums.xbox.com/.../default.aspx) to ensure that
the proper team sees your post and can help you out. Also, make sure you look at the list of known issues to see if there is a workaround.

If you haven't already, be sure to report any issues via the preview app on your console, so that all relevant data gets reported to Microsoft.

Misses Quinzel

Hey, everyone! Very sorry to see that you are having issues with people in your Party Chat not hearing you! This seems to be an issue isolated to the preview program right now. If you are in the preview program, please head over to the
Update Preview Forums and post up a new thread so that the preview team can address it.

If you are not in the update preview and your mic isn't working, please
contact us via phone or chat to set up a replacement for your headset. You can also use the
Online Service Center to set it up by yourself. If a replacement mic doesn't help you out, please post up a new thread detailing what you're running into and troubleshooting you've completed. This way we can get you the
individual support that works best on the forums. This thread is a bit old, and we want to make sure you're getting the most up to date troubleshooting steps if you are not in the preview program. Thanks for understanding!

Mister Maka

Hey there Ant Gaming.

Sorry to hear about the mic troubles! Be sure to head over to the
Preview Forums for any issues or questions, as we're unable to help out with the Preview Update on the regular forums. Thanks for your understanding and patience on this.

Mic issues with new preview update