Mic isn’t working with controller!!!

Discus and support Mic isn’t working with controller!!! in XBoX Accessibility to solve the problem; I have had the xbox elite series 2 controller for about 6 months and haven’t had this problem. My Turtle Beach Recon 200s have stopped working for my... Discussion in 'XBoX Accessibility' started by JoshuaPetzer, Jul 18, 2020.

  1. JoshuaPetzer
    JoshuaPetzer Guest

    Mic isn’t working with controller!!!


    I have had the xbox elite series 2 controller for about 6 months and haven’t had this problem. My Turtle Beach Recon 200s have stopped working for my controller. I can hear the party chat and in game chat, but no one can hear me. I can hear myself and
    its not a network issue, because when I used the headphones with my phone, people could hear me perfectly fine. People can also hear me on my regular xbox controller. I’ve gone through tons of troubleshooting and havent gotten anywhere. Please help.

    Thank you.

    :)
     
    JoshuaPetzer, Jul 18, 2020
    #1
  2. joseph scism Win User

    Mic isn’t working.

    Since you work for Microsoft is there a chance you could possibly see if my account was muted ? I don’t have any outstanding enforcement issues or anything but my buddy said he got his account muted my Microsoft one time on accident and they didn’t know.
  3. JosefLBohorquez Win User

    Mic isn’t working.

    Hi, sorry for the confusion
    I don't work for Microsoft, you can check who is who here:
    https://answers.microsoft.com/en-us/page/faq

    Also, if you are not able to see an enforcement action in your account history. This means that you're not banned and if that was the case, you shouldn't be able to use the Xbox mobile app to join parties

    You can try to isolate the problem even more testing your account on a different console
    That could help
  4. joseph scism Win User

    Mic isn’t working.

    I’ve done quite a few MAC address restarts and nothing changes.
  5. JosefLBohorquez Win User

    Mic isn’t working.

    If you already tried the offline update the next step in this case is report the problem to the Xbox team with advanced diagnostics to see what's going on

    https://support.xbox.com/en-US/help/account-pro...

    Because we already tried everything from your side
  6. JosefLBohorquez Win User

    Mic isn’t working.

    Thanks, that helps to isolate the problem a bit more.
    Joseph, please try this on your console:

    Open settings > general > volume and audio output > once there
    Select for both Headset and Speaker audio "Stereo uncompressed"

    After that go to additional options > Make sure all the options there are unchecked

    Under volume options > chat mixer > select Do nothing
    And under party chat output > try first leaving headset
    And if the issue persists leave speakers and headset

    ---------

    If the issue persists and in case you didn't try it, could be nice perform an offline update for your console. In that way Xbox system will be installed/updated from scratch.

    For this you need a USB and PC to format it and transfer files provided in the link below (with detailed steps and requirements):

    https://support.xbox.com/en-US/help/hardware-ne...

    PS: if maybe you're using an insider build you need to leave the program first. If not the offline update is not going to work
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Mic isn’t working with controller!!!

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