Mic and headphone not working when plugged into Xbox controller

I have tried many ways and several times to unmute the mic icon on the top right corner of my homepage. My headphones, nor my mic works. My controller is wireless but my headphones/mic plugs directly into the xbox controller. It was working fine
a few days ago and now it's not working at all. The headset is new. Any ideas?

Try turning the xbox off and then turn the console back on with your mic already plugged into your controller. If that doesnt work try going into settings and see if updating the controller works

Same here.

It messed up my Elite Controller too, because now the mic on my [SONY] headphones doesn't work. Yet it works when i plug it into a regular controller...

Hi Thanks.

We are using a standard Xbox controller

We have changed the batteries but still have the same problem.

I have looked at the troubleshooting page but it has not helped.

If not then you may need to get a new headset or controller

Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart
the console.

If this doesn't work others have said the headset adapter for the controller eliminates a lot of the headset issues.

I would Suggest you do what Parity is suggesting as this can be the main issue sometimes, If it doesn't work i would suggest the headset adaptor