Mi pantalla se ve verde. [Edit - Translated] My screen looks green

Ya probaste hacer un power cycle de la consola, a veces puede ocurrir que se queda como trabada por estar en modo suspensión, lo cual puede afectar tanto accesos a las cuentas como a juegos, el siguiente método ayuda a resolver
este detalle. Sigue el link que dejo a continuación.

https://support.xbox.com/es-MX/xbox-one/console/power-cycle-console

Si esto no llegase a funcionar, pruebe quitando el cable de alimentación de la consola por 30 segundos y luego reconéctelo de nuevo. Después de esto, trate nuevamente.

Espero que soluciones tu problema de lo contrario háganos saber para seguir asistiendolo. Un saludo

[Translation - You have already tried to do a power cycle of the console, sometimes it can happen that it stays stuck for being in suspension mode, which can affect both accesses to accounts and games, the following method helps to resolve this detail.
Follow the link that I leave below.https://support.xbox.com/en-MX/xbox-one/console/power-cycle-consoleIf this does not work, try removing the power cord from the console for 30 seconds and then reconnect it again. After this, try again.I hope you solve your
problem otherwise let us know so we can continue assisting you. a greeting]

Si pero sigue igual

[Translation - Yes but it's still the same]

Hola,

1. ¿Has probado un cable HDMI diferente?

2. ¿Ha intentado conectar un dispositivo diferente al mismo puerto HDMI (y al mismo cable)?

[Translation - Hello,1. Have you tried a different HDMI cable?2. Have you tried connecting a different device to the same HDMI port (and the same cable)?]

Hi Angel,

Have you tried the Xbox on a different TV with the same cable? Have you tried a high speed 4K HDMI cable?

If you've tried a different cable, a different TV, and if another device works using the same HDMI cable as the Xbox, then the Xbox will need to be repaired or replace.

You can check if your console is in warranty by registering the device on your Microsoft Account and then seeing what repair options are available for you from the devices section of your Microsoft Account. This support article will help you with the process:

https://support.xbox.com/my-account/warranty-and-service/getting-your-product-serviced

I hope this helps!

Veo que no soy el único afectado, mi consola hace aproximadamente 1 hora que se ha puesto la pantalla negra, se conecta sale la pantalla verde y después la dichosa pantalla negra, señores de Microsoft soluciones el problema!!!!!!

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[Mod Translation - I see that I am not the only affected, my console about 1 hour ago that has put the black screen, connects the green screen and then the Happy black screen, gentlemen of Microsoft solutions The problem!!!!!! ]