Mi gameScore se reinicio (My gameScore is rebooted)

Quisiera saber porque mi GameScore se reinicio no he cometido falrfa contra la comunidad o algun usuario quisiera que me devolieran mis logros que me costaron mucho trabajo, se los agradeceria Gamertag:
(Mod Removed-Personal Information)

Translate-I would like to know because my GameScore was restarted I have not committed falrfa against the community or any user would like me to devolieran my achievements that cost me a lot of work, I would appreciate Gamertag: (Mod removed-Personal
Information)

:)

 

HELP MY GAMESCORE

no suma mis logros de juegos de one a mi gamescore

 

0x80a4001a

Se hizo una actualización, se reinició de forma automática y ahora no se puede iniciar sesión.

[Translation - An update was made, rebooted automatically, and now you cannot log in.]

 

Hey Dark!

Thanks for bringing this issue to us bud! This sounds like a problem on the profiles end so we would recommend

removing and re-adding the profile to the console and check it out. Keep us posted on how it goes!!

 

Ya lo intente pueden ustedes devolverme mi GameScore por favor, tal vez pueda ser un error del perfil y lo puedan solucionar ustedes y estaria nuy agradecido

Translate-

Already try it can you return my GameScore please, Maybe it may be a profile error and can solve you and would be nuy grateful

 

Hey Dark!

Thanks for the reply! In order to further assist with the issue at hand we suggest to

request a callback from one of our Xbox Support Specialists! Give it a shot and let us know how it went!

 

Gamescore is reset when you increase illegally, often through Horizon, if that is not the case, you should contact support