mi codigo me deja canjear [Translation - my code let me redeem]

Hello, we sorry to hear about the issue and any frustrations this may have caused.

In the meantime when you have a chance, check the following link to find out more information about this issue and a possible solution...



https://support.xbox.com/en-US/contact-us/



Let us know if these sugestions fix your issue, or if you need more assistance?

Sorry to hear it. However, support will be unable to help with this. What you'll need to do is return to the store you purchased the code from and have them activate it.

compre mi xbox one y active el codigo que trae para canjear pero aun asi no me deja jugar online ni con el titanfall ni con el plantas vs zombi y queria saber que esta pasando si mi cuenta no se activo o el codigo o que paso

[Translation: buy my xbox one and activate the code that brings to redeem but still will not let me play online with thetitanfall or the plants vs zombie and wanted
to know what is happening if my account is not active or thecode or step]

Lo intente con una cuenta de Estados Unidos y ni aun asi me deja canjear el codigo

[Translation: Try it with a United States account and not even let me exchange the code]

Me pasa lo mismo me marca error al canjear la tarjeta gold y no me deja descargar uno de mis juegos halo 3

[Translation-

I pass the
same mark me
error to redeem
the gold card
and not let
me download one
of my games
halo 3]