Mi boton de home no funciona " my menu or home button does not work"

EduardoEversman · Apr 29, 2019

I started having this problem since my console is working perfectly all except the menu to close a game I have to restart the console and try all the steps to fix it from restarting the console by pressing
the power button 10 seconds disconnecting everything in the console but it does not work
the home button only works to turn off or restart the console and does not enter the xbox menu
I also probe updating my control but nothing

I have not worked at all, I hope and someone can help me

:)

SilentParasite

Hi EduardoEversman thanks for posting today. Have you tried to re-sync the controller with the console?

And maybe some new batteries if you use them.

{Parity}

Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
Unplug the power cord from the back of the console for 5 minutes.
Plug the power cord back in and restart the console.

I have found leaving it unplugged for at least 5 minutes helps in many cases.

EduardoEversman

Thanks for your response I have done all the steps as they say but I have not managed to fix the problem

XBF Brad A

Hi Eduardo,

Thanks for keeping us updated. We recommend to remove the batteries or battery pack. Leave it sit for 2-3 minutes without being on, or connected via wire to the console. This kind of resets the controller. Once you waited a few minutes insert the batteries
and sync the controller to the console. Then try the home button. If it does not work after this you may need to get the controller replaced. Unless you can try at a friend or family house to see if it works on their console.

Thanks,

Brad

XBF Eladio M

Hey EduardoEversman

Thank you so much for letting us know that about your resolution.

We will now be locking this thread, if you have anymore problems, please go ahead and create a new tread.

I hope you have a wonderful day!

Mi boton de home no funciona " my menu or home button does not work"