metro exodus tela preta no menu!! [Translate] Metro Exodus Black screen in the menu!!

Hi there rodrigo,



Thanks for reaching out here in Xbox Forums. I understand there is an issue with the Xbox Beta App on PC. I recommend checking out the following article for more troubleshooting information:
Windows 10 Xbox (Beta) App FAQ.



If the issue persists, we recommend:

• Use the built-in feedback tool within the Xbox app to help us better understand the issue you are facing. Just click on your profile photo and select “Feedback” from the dropdown menu to open Feedback Hub. Feedback Hub enables you to provide
  feedback about Windows and apps by sharing your suggestions or problems.
  

Hope this helps.

problema com tela preta esta somente no metro, porem a taxa de download da loja toda esta baixa, nao falo somente da xbox beta, mas da propria loja da microsoft, e nao a nada que eu possa fazer pois ja tentei de tudo, sendo q nas outras plataformas tudo
acontece normalmente, no que vc disse de baixar novamente o game metro exodus aqui pra mim fica complicado pois como eu disse a taxa de download ta tao ruim que demorou 3 dias para fazer o download do game, se for p mim esperar mais 3 dias para jogar o jogo
vale mais a pena eu baixar outro e infelizmente nao jogar o metro exodus ja que nao finciona direito, tem uma soluçao que vi na internet para esse problema do metro da loja windows, porem tenho q excluir 2 arquivos da pasta do jogo, mas nao posso nem acessar
a pasta onde o jogo foi instalado e somente nos apps da microsoft que vi isso, simplesmente nao deixam eu acessar a pasta dos apps, nao consigo entender a logica ja q em outras plataformas de jogos e apps vc pode acessar o diretorio dos jogos normalmente...

Translation:

problem with black screen is only in the subway, but the download rate of the whole store is low, I speak not only of xbox beta, but the own store of microsoft, and not anything I can do because I tried everything, being that on other platforms everything
happens normally, what you said to download the game metro exodus here for me is complicated because as I said the download rate is so bad that it took 3 days to download the game, if I can wait 3 more days to play the game is more worth it I download another
and unfortunately not play the metro exodus since it does not work right, there is a solution I saw on the internet for this problem of the windows store metro, but I have to delete 2 files from game folder, but I can not even access the folder where the game
was installed and only in the microsoft apps I saw it, just do not let me access the apps folder, I can not understand the logic already in other game platforms and apps you can access the directory orio games usually ...

Web translation:

metro exodus black screen in the menu !!

metro exodus from microsoft store is totally broken !!, to download was 3 days because the download rate of microsoft is a rubbish, and agr that!
every time I go into the black screen game, a headache after another on this platform, my friends have the game on other platforms and none of them pass the problem I'm going to play a game, I have everything updated, all the apps needed
(which alias is a lot of app that ask) my connection is normal, I tested on other platforms and low usually only here that is this horrible thing (nothing out of date or anything pc is normal, I have all apps xbox beta, campaniom
, game pass everything!) the problem is on the platform, since it will bring the xbox platform to the pc also bring one that works because I paid for the service and I can not play the game.

Response:

Hi there,

please keep in mind that Game pass for PC is still in beta, which means that issues/problems may occur, posting the issue in the forums here is the right thing to do, be sure to include all the steps you have tried besides updating all the apps,
are there any other things you have tried?

I know that you likely don't want to do this, but have you tried reinstalling the game?

Also be sure to try what happens if you install another game, is that working fine or having similar issues?

Let us know the results

Hi!

Hope this helps

https://support.xbox.com/pt-PT/games/troubleshooting/troubleshoot-gameplay-issues-windows-10

Definitivamente metro exodus, no importa mucho si no has jugado los anteriores

[Mod Translated - Definitely metro exodus, it doesn't matter much if you haven't played the previous ones]