Messaging

If turning off your console and unplugging for 30 seconds does not help please check here to see if your account has a communication suspension:

https://enforcement.xbox.com/Enforcement/ShowEnforcements

Otherwise, please provide us with more details on what happens when you send a message to help us help you.

Hey there,

Try the steps within our
Why can't I send messages? page and let us know if that sorts the issue out for you. You will need to verify your phone number within the steps.

Keep us posted!

i was told that because it's on iOS they won't take responsibility for the issue. But they are "investigating" it.

Hey you may need to contact Xbox support and give that code to them, they will be able to help you with it

I've been experiencing this same issue for a month or so now. It makes sending messages 4x longer than it normally does and than it should. I absolutely hate sending messages on the Xbox One now because of this. I haven't tried the hard reset yet, so I'll
try that out and see if that helps. Hopefully it does. It shouldn't be something that happens. Makes the system feel sluggish, when it should be a smooth experience.