Messaging System

Lightblade47 · Feb 15, 2017

Thanks for the clarification !

If it's only though the website, our team is aware of some trouble and is looking into it. Please keep an eye out for updates on this and thanks a ton for your patience on this.
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Sure. Are there other people with this problem? Is this only happening to my account?

Lightblade47 · Feb 22, 2017

It has been a week since the last post, and I still have the same problem. I tried talking to technicians through chats and I have tried going here to see if I can get the problem resolved. Still no luck though. It would be nice to be able to use a computer
to send messages because with a computer I can use a keyboard much more quickly than I can use a d-pad or a touch screen.

Mister Maka · Feb 28, 2017

Hey there again Lightblade47.

Unfortunately we don't have any further information to provide as an update, but this issue is still being looked into. Thanks a ton for your patience with this

Lightblade47 · Oct 31, 2018

I just checked the messaging system and it works now. I don't think I did anything to fix it. Hopefully it doesn't break down again anytime soon.

Lightblade47

It has been a week since the last post, and I still have the same problem. I tried talking to technicians through chats and I have tried going here to see if I can get the problem resolved. Still no luck though. It would be nice to be able to use a computer
to send messages because with a computer I can use a keyboard much more quickly than I can use a d-pad or a touch screen.

Lightblade47

Thanks for the clarification !

If it's only though the website, our team is aware of some trouble and is looking into it. Please keep an eye out for updates on this and thanks a ton for your patience on this.

Sure. Are there other people with this problem? Is this only happening to my account?

Mister Maka

Thanks for the clarification Lightblade47!

If it's only though the website, our team is aware of some trouble and is looking into it. Please keep an eye out for updates on this and thanks a ton for your patience on this.

Lightblade47

Thanks for clarifying!

Do you happen to have 2-step verification enabled on your Xbox One account? If not, let's try enabling that over on
account.microsoft.com and updating your contact number. Then try sending a message again.

Two-step verification has been enabled, though I'm not entirely sure how this will help.

I am still unable to send a message.

Mister Maka

Thanks for clarifying!

Do you happen to have 2-step verification enabled on your Xbox One account? If not, let's try enabling that over on
account.microsoft.com and updating your contact number. Then try sending a message again.

Messaging System