messaging not working

Have you tried the Xbox app on PC and Android to see if you can get messages?

I tried that link and put in phone # and sends code, put that in sent to another page then another, spent over an hour trying to fix this issue. I think it has been over a year that I was able to message clan members or answer messages sent to me. HOW about
fix the issue or put up some kind of link ( your good at links ) that will take you to the page that will fix the problem .

Hey there,

Let's have you try this guide for messages, specifically the part with updating security proofs to see if that helps out. Be sure to power cycle your
Xbox console afterwards to see if it helps!

There has been known issues with the messaging system since the recent update to change messages and group messages. I have issues as well, where I won't get a message at all on the console, but if I look on my app, I have a new message there. Or also
on the console, when I get a message and try to view it, it only shows me a message from weeks ago as the last message I recieved. It's having a lot of issues, so it's not just you. Hopefully it works itself out soon. :/

Same, when i go to messages the loading circle continuously spins at the top and any new messages i get dont appear.