Messaging issues

Discus and support Messaging issues in XBoX on Consoles to solve the problem; I'm the admin of a club and somebody contacted me to see if they could join. As always, I chose my phone to reply to them, via the Xbox app as it was... Discussion in 'XBoX on Consoles' started by Pixels Enderman, Apr 29, 2017.

  1. Pixels Enderman
    Pixels Enderman Guest

    Messaging issues


    I'm the admin of a club and somebody contacted me to see if they could join. As always, I chose my phone to reply to them, via the Xbox app as it was faster and easier, but when I tried to type, an error message came up saying that the feature was blocked
    due to issues associated with my account. Is there any way to resolve this?? I have also recently added an alternative email to my account, as the master belongs to my uncle. Maybe that has something to do with it?? I would appreciate any help but if I don't
    get any, I'll try chatting with an ambassador.

    :)
     
    Pixels Enderman, Apr 29, 2017
    #1
  2. chasingbulletz
    chasingbulletz Guest
    Messaging issues.

    I've been having the same issues but haven't been able to find a solution, I don't suppose you did?
     
    chasingbulletz, Apr 29, 2017
    #2
  3. M3tal Daz3
    M3tal Daz3 Guest
    M3tal Daz3, Apr 29, 2017
    #3
  4. Pixels Enderman
    Pixels Enderman Guest

    Messaging issues

    My problem was resolved not too long ago. Thank you for the help anyway!!
     
    Pixels Enderman, May 23, 2017
    #4
  5. Saved Patriot Win User

    Message issues

    Hey there Trotty75,

    Thanks for bringing this to our attention. This is something we have a team working on currently, are you able to send and receive messages through xbox.com or on the Xbox console without any issues presently?

    Let us know!
    Please fix this soon
  6. Mister Mascot Win User

    Message issues

    Finally a response, but with only questions and not answers. Mine has been broken since the last update. Everything else works perfectly.
    So to clarify BlueTiger54, the issue is only happening with you on iOS devices correct? Which version iOS are you running (are you running a technical BETA as well?) and please try the steps on this guide

    HERE     to see if it helps out with the issue.

    Let us know how it goes!
  7. OK Fowl Win User

    Messaging issue

    Go to
    https://account.live.com/proofs/Manage
    look under "Security info helps keep your account secure" and make sure they have a phone and email listed.

    If any are missing please add them. If Any ARE listed delete and re-add them. And Save Changes.

    Then Restart Console Scroll left on the Home screen to open the guide. Select Settings. > Select Restart console. > Select
    Yes to confirm.

    Once the Console Has restarted you should be able to send messages.
  8. FreeIvy61225839 Win User

    Messaging issue

    I can receive messages, but cannot send them. I have tried to enter my phone number, but I don't get any code. The email I used is from my iPad, does that have something to do with it? I beg for help !! \•-•/
  9. CrazY1985 Win User

    Messaging Issue

    I have the same problem. Messaging seems to work fine, except for saving of the conversation.

    Messages are visible on the mobile app
Thema:

Messaging issues

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