Messaging Broken on console

Hey there C4US x Girl69!

Sorry to hear about the messaging issue, I can definitely understand how frustrating that could be. I recommend first, checking to see if there is a service alert on our Service Status page
that may be causing the issue. If there is no service alert, you can start by Clearing your Xbox 360 system cache 3 times. After you cache is cleared, Power
cycle your Xbox 360 console.

If after trying the steps above the issue continues, I recommend reaching out to phone support from our Contact Us page for further assistance. Feel free to post back letting us know how things
went.

Hello Dylan,

Thank you for bringing this to our attention. Is this on xbox one or 360? Check out these links, they may be able to help you out.

Why can’t I send messages from my Xbox One or the Xbox app?

Error: "Message Can Not Be Sent"

Hope this helps!

I sincerely apologize for the issues you experience time-after-time with the Xbox console, but I do have to ask, do you keep the console in a cool and well ventilated area? as well as not leave it on for days at a time?..either way, it is quite saddening
seeing the issues you continue to have repeatedly.

I will let you know that you can always get in contact with someone using -
support.xbox.com/.../contact-us

But for this issue, I suggest contacting official xbox support!

Greetings,

If you haven't already, please go ahead and clear the system cache. Here's how:

Press and hold the power button on front of your console for 10 seconds.

With your Xbox powered off, unplug the power cable for 30 seconds.

Plug in the power cable and power on your Xbox.

Let us know how that goes and we'll work from there.

If you’re at the system error screen, usually with an “E---“ error code, you can start here for the steps to take to fix that error: https://support.xbox.com/en-US/xbox-one/console/system-updates-solution

If you are still stuck, then it seems the console will need to be sent in for repair. However, first check if it is possible to return your console to a store for an exchange - review the return policy on the sales receipt of the store you bought it from.

If you can’t get an exchange from the store, then you can start the repair process here (with your console’s serial):
https://devicesupport.microsoft.com

For additional assistance, contact Xbox Support by choosing phone or chat:
https://support.xbox.com/contact-us