messages

Discus and support messages in XBoX on Mobile to solve the problem; i'm doing an xbox check via the app on a young person I look after. He has sent one message to someone and the next message says sorry, we cant show... Discussion in 'XBoX on Mobile' started by Lukemnzs, Sep 16, 2020.

  1. Lukemnzs
    Lukemnzs Guest

    messages


    i'm doing an xbox check via the app on a young person I look after.

    He has sent one message to someone and the next message says sorry, we cant show this message type

    What does this mean?

    :)
     
    Lukemnzs, Sep 16, 2020
    #1
  2. ChiefJoboo Win User

    Message

    If turning off your console and unplugging for 30 seconds does not help please check here to see if your account has a communication suspension:

    https://enforcement.xbox.com/Enforcement/ShowEnforcements

    Otherwise, please provide us with more details on what happens when you send a message to help us help you.
  3. Mister Beep Win User

    Messages

    Hey there,

    Try the steps within our
    Why can't I send messages?     page and let us know if that sorts the issue out for you. You will need to verify your phone number within the steps.

    Keep us posted!
  4. Cabal-[xboxvenue] Win User

    Messaging

    i was told that because it's on iOS they won't take responsibility for the issue. But they are "investigating" it.
  5. x AngeILan x Win User

    Messages

    Hey you may need to contact Xbox support and give that code to them, they will be able to help you with it :)
  6. xFearlessGunner Win User

    Messaging

    I've been experiencing this same issue for a month or so now. It makes sending messages 4x longer than it normally does and than it should. I absolutely hate sending messages on the Xbox One now because of this. I haven't tried the hard reset yet, so I'll
    try that out and see if that helps. Hopefully it does. It shouldn't be something that happens. Makes the system feel sluggish, when it should be a smooth experience.
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