Messages not updating in Windows 10 Xbox App.

Hey there. Here's a super Easy guide to fix your Xbox app on your Windows 10 PC.

• Close the Xbox App
• Right Click on The windows Logo on the start bar.Click on "apps and features"
• Search for Xbox
• Click on the Xbox App Logo
• Click on Advanced Options
• Reset the app data by clicking the only button available on that page
• Launch the Xbox App
• Enjoy Xbox Live on your Win 10 PC

Update via PC

Update your controller on a Windows 10 PC by using the Xbox Accessories app:

1. Get the app from Microsoft Windows 10 by searching for "Xbox Accessories."
2. Launch the Xbox Accessories app.
3. Connect your Xbox One Wireless Controller by using a USB cable or the Xbox Wireless Adapter for Windows.
   
   Note You'll be prompted to update to Windows 10 Anniversary Edition if you haven't yet done so.
4. When the controller is connected, you'll see the message Update Required if an update is mandatory. Install the update.
   
   Note You can also go to Device Info to check for an update.

Hey there,

What happens when you try to sign into the Windows 10 Xbox app? Is there an error message and error code you receive? In the meantime, please ensure that your Windows 10 PC is fully updated by searching 'Check for updates' through the Start menu.

Hello Jelani!

Thanks for reaching out to us here on the forums with this situation. I understand you're having trouble with getting messages to show up on you Xbox App on Windows 10 is that correct? Have you tried updating the app itself or your operating system of Windows
by any chance?
How to get software and driver updates for Windows 10. If that doesn't help you way want to consider uninstalling and reinstalling the app.

Let us know how it goes with a reply!

I would suggest you try the update VIA a PC if possible.

Update via PC

Update your controller on a Windows 10 PC by using the Xbox Accessories app:

1. Get the app from Microsoft Windows 10 by searching for "Xbox Accessories."
2. Launch the Xbox Accessories app.
3. Connect your Xbox One Wireless Controller by using a USB cable or the Xbox Wireless Adapter for Windows.
   
   Note You'll be prompted to update to Windows 10 Anniversary Edition if you haven't yet done so.
   
4. When the controller is connected, you'll see the message Update Required if an update is mandatory. Install the update.
   
   Note You can also go to Device Info to check for an update.
   

Notes

• The Xbox Accessories app is available only on Windows 10.
• Controllers that don't have a built-in 3.5-mm audio port must be updated using a USB connection and must have the Windows 10 TH2 Update (or later).
  
• Updating the controller over Bluetooth is not supported.
• Bluetooth requires a PC running the Windows 10 Anniversary Update. See
  Windows Update: FAQ to learn how to get the latest Windows update.