Messages not loading (xbox one)

Discus and support Messages not loading (xbox one) in XBoX on Consoles to solve the problem; I have this issue for a bit and unable find a solution i've tried to look at messages and all i see are old conversations that wont update as well as... Discussion in 'XBoX on Consoles' started by DJtothemaxz, Feb 2, 2017.

  1. DJtothemaxz
    DJtothemaxz Guest

    Messages not loading (xbox one)


    I have this issue for a bit and unable find a solution i've tried to look at messages and all i see are old conversations that wont update as well as seeing a loading icon at the top of the tab. If anyone has a solution please let me know.

    :)
     
    DJtothemaxz, Feb 2, 2017
    #1
  2. T3Tomasity
    T3Tomasity Guest
    Xbox One messages not loading?

    This is my first ever post on here, so sorry if this is in the wrong section.

    Since this past saturday (12/17/16), my messages that i receive from people do not load. I get the notification pop up that i received a message, but if i snap the message tab, it just has the loading circle at the top. If i try to select a specific conversation
    from before this issue arose, they dont load either. When i try to send messages, it doesnt say that the message fails to send, but the people never receive it. Before anyone asks, no I do not have a communication ban. This is just an error that has been going
    on. I've tried logging out of my account and logging back in as well as resetting my router, but nothing seems to work. Does anyone know how to fix this issue?
     
    T3Tomasity, Feb 2, 2017
    #2
  3. Mister Cizl
    Mister Cizl Guest
    Xbox One messages not loading?

    Hey T3Tomasity! Have you tried a
    power cycle     of the console? Post back and let me know how it goes!
     
    Mister Cizl, Feb 2, 2017
    #3
  4. Mister Cizl Win User

    Xbox One messages not loading?

    Hey T3Tomasity! Have you tried a
    power cycle     of the console? Post back and let me know how it goes!
  5. AddiCt3d 2CHa0s Win User

    Messages on Xbox app aren't loading for two days now, Xbox.com website for going on two months now

    Also, as stated before, I can send messages on my Xbox One just fine.

    This morning I logged into the Xbox app with a separate gamertag, and the messages won't load on that gamertag either.

    I then logged into that separate gamertag and went to Xbox.com, and the messages loaded.

    Hot. Mess.
  6. XBF Nestor S Win User

    Xbox messages not loading

    Hey Klutzy!

    This is part of the Microsoft Service Agreement.

    6. Service Availability.

    • a. The Services, Third-Party Apps and Services, or material or products offered through the Services may be unavailable from time to time, may be offered for a limited time, or may vary depending on your region or device. If you change the location associated
      with your Microsoft account, you may need to re-acquire the material or applications that were available to you and paid for in your previous region.
    • b. We strive to keep the Services up and running; however, all online services suffer occasional disruptions and outages, and Microsoft is not liable for any disruption or loss you may suffer as a result. In the event of an outage, you may not be able to
      retrieve Your Content or Data that you’ve stored. We recommend that you regularly backup Your Content and Data that you store on the Services or store using Third-Party Apps and Services.
  7. ItZzKoBrA03 Win User

    Xbox messages not loading

    Hello sadly that didnt work and i no longer have acsess to my friends as it says i have none.
  8. BrandonVanHorn Win User

    Xbox messages not loading

    its happening to me to and i asked a gamer helper and both things didnt work im clueless and this is annoying me.
Thema:

Messages not loading (xbox one)

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