Messages not Being Marked as Read

Woeful Kharon · May 9, 2020

I've recently had an issue where my last 3 messages wont mark as read, no matter how many times I open them. I've opened them on the xbox one itself, on the xbox app, and on the xbox companion app on PC, and they still show up as unread. Anyone else having
this issue and are there any workarounds?

:)

BarrelBurrito01

There has been alot of people this week talking about having problems with messages. Mostly not being able to send or receive them. The problem should clear up this weekend.

FarmYardGaming1

Had that for more than a few weeks on the Xbox Beta app as well as the console. For my console, I just went back into notifications and it disappeared (huzzah). For the Beta app, it's been on-off. Going into a notification or two, clicking refresh, clearing
cache... It hasn't been as prevalent a problem now, because it's behaving itself.

blueamcat

I have had that happen, and usually it fixes itself within a day or two. I just assume its part of the extra server load lately.

{Parity}

Try performing a hard reset by pressing the power button on the console for 10 seconds or until the power shuts off completely. Then unplug the power cord from the back of the console for 5 minutes.

Mr.Oddities

Still having the issue. I'm going to go ahead and assume this is a problem with the latest update. I can't even mark messages as read.

Messages not Being Marked as Read