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Discus and support message in XBoX Accessibility to solve the problem; I cant send messages on my xbox live account could someone give me advice on how to fix this?? 0fab80d3-4d9e-45ba-bd8e-1d8cc7db834b Discussion in 'XBoX Accessibility' started by Robbie F 01, Aug 15, 2018.

  1. Robbie F 01
    Robbie F 01 Guest

    message


    I cant send messages on my xbox live account could someone give me advice on how to fix this??

    :)
     
    Robbie F 01, Aug 15, 2018
    #1
  2. alycat32
    alycat32 Guest
    Sending video messages?

    I'm just glad no one can actually see me LIVE playing through the kinect. That would suck.
     
    alycat32, Aug 15, 2018
    #2
  3. BlackSolaris
    BlackSolaris Guest
    Sending video messages?

    That would be pretty cool, even if it was limited to 10 or 15 seconds. But i know they probably they won't do it because a) it would be use too much and they would have a huge kick on their servers b) use it to send stuff that players shouldn't.
     
    BlackSolaris, Aug 15, 2018
    #3
  4. The Viral Cyrix
    The Viral Cyrix Guest

    message

    When you send a message do you get any error at all?? That would help for trouble shooting
     
    The Viral Cyrix, Aug 15, 2018
    #4
  5. Oraclea
    Oraclea Guest
    Hi, I'd try the following first:

    -Double-check that you don't have a current Xbox suspension that would be affecting your ability to send messages. You can check your Xbox enforcement status at the following page: https://enforcement.xbox.com/

    -Follow the instructions in this guide: Why Can’t I Send Messages from Xbox One or Xbox App?

    If those don't help, it might be useful to share exactly what is happening when you try to send the message, including any specific error message you are getting as the above poster says. Hope that helps!
     
    Oraclea, Aug 15, 2018
    #5
  6. FAKIR101
    FAKIR101 Guest
    what error message are you getting, is it possible you recieved a communication ban?
     
    FAKIR101, Nov 5, 2018
    #6
  7. ChiefJoboo Win User

    Message

    If turning off your console and unplugging for 30 seconds does not help please check here to see if your account has a communication suspension:

    https://enforcement.xbox.com/Enforcement/ShowEnforcements

    Otherwise, please provide us with more details on what happens when you send a message to help us help you.
  8. Mister Beep Win User

    Messages

    Hey there,

    Try the steps within our
    Why can't I send messages?     page and let us know if that sorts the issue out for you. You will need to verify your phone number within the steps.

    Keep us posted!
  9. Cabal-[xboxvenue] Win User

    Messaging

    i was told that because it's on iOS they won't take responsibility for the issue. But they are "investigating" it.
  10. x AngeILan x Win User

    Messages

    Hey you may need to contact Xbox support and give that code to them, they will be able to help you with it :)
  11. xFearlessGunner Win User

    Messaging

    I've been experiencing this same issue for a month or so now. It makes sending messages 4x longer than it normally does and than it should. I absolutely hate sending messages on the Xbox One now because of this. I haven't tried the hard reset yet, so I'll
    try that out and see if that helps. Hopefully it does. It shouldn't be something that happens. Makes the system feel sluggish, when it should be a smooth experience.
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