Message notifications not working

Discus and support Message notifications not working in XBoX Games and Apps to solve the problem; I have the most recent version of the app installed and am unable to receive a notification of new messages. When I try to set the app to notify me of... Discussion in 'XBoX Games and Apps' started by pwobbe, Nov 29, 2016.

  1. pwobbe
    pwobbe Guest

    Message notifications not working


    I have the most recent version of the app installed and am unable to receive a notification of new messages. When I try to set the app to notify me of new messages the option is selected until I go back to the app home screen at which point the option is
    deselected.

    :)
     
    pwobbe, Nov 29, 2016
    #1
  2. PRiNCESSCHROMiA
    PRiNCESSCHROMiA Guest
    Message notifications not working

    so I'm not sure when this started happening but my message notifications stopped working on my phone. I checked my settings on my phone and all notifications are allowed. In app the box for message notifications WILL NOT stay checked. I'm assuming that's
    why I'm not getting notifications but nothing I do will keep that box checked PLEASE HELP
     
    PRiNCESSCHROMiA, Nov 29, 2016
    #2
  3. GoldCar77691847
    GoldCar77691847 Guest
    Message notifications not working

    Message notifications not working on PC or iOS apps. iOS app message notification's sound haven't been working since the past 3-5 updates now.

    Already uninstalled via powershell (admin mode), restart, redownload, restart, launch, still not working.
     
    GoldCar77691847, Nov 29, 2016
    #3
  4. Mister Cizl
    Mister Cizl Guest

    Message notifications not working

    Hey Sh00ters! Are you using an iPhone? Try setting the clock to 24 hour and let me know if that helps. Thanks!
     
    Mister Cizl, Nov 30, 2016
    #4
  5. Mister Cizl
    Mister Cizl Guest
    Hey Sh00ters! Sorry to double post but I wanted to gather some additional information from you to see if we could take a look at this. Please provide the following info:

    Device/Model:

    Operating System:

    Connection Type:

    Xbox App Version:

    Thanks!
     
    Mister Cizl, Nov 30, 2016
    #5
  6. GoldCar77691847
    GoldCar77691847 Guest
    Same, new update and I haven't had message notifications all day (22-dec-2016), but they worked last night (21-dec-2016). Uninstalled app and reinstalled, no fix.
     
    GoldCar77691847, Nov 2, 2018
    #6
  7. Mister Cizl Win User

    Message notifications not working

    Hey PRiNCESSCHROMiA! Have you tried reinstalling the app yet? Are you using the regular version or the BETA version? Post back and let me know!
  8. XA JJKILLERs Win User

    Message notifications not working

    For some reason ever since the update came out I can't get any message notifications. I have to constantly go back to the dashboard and go to my messages to see if I have gotten anything. And when I do go to messages it takes a long time for them
    load and for my messages to send. I did an hard reset and I even changed around some settings then changed then back to the way they was, restarted the console, signed in and out of my account, but nothing works. I am slighty getting annoyed because I been
    missing out on some stuff. Everything else is working fine but not the messages. Any suggestions?
    If your in inside send a bug report in the hub
  9. CadetTarsier920 Win User

    Message notifications not working

    I don't know if it will be fixed soon however i know numerous people are having the same problem too.
  10. xDevilxGirlx421 Win User

    Message notifications not working

    Hi,

    are you in the xbox update preview group by any chance?
  11. Mister Cizl Win User

    Message notifications not working

    Hey Sh00ters! Are you using an iPhone? Try setting the clock to 24 hour and let me know if that helps. Thanks!
Thema:

Message notifications not working

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