message disappeared containing unused codes

Discus and support message disappeared containing unused codes in XBoX Games and Apps to solve the problem; Updated my Xbox this morning, then found a message from the store with redeem codes for Gears of War 3 and Gears of War Judgement dated from November.... Discussion in 'XBoX Games and Apps' started by Smallwelsheep, May 10, 2017.

  1. message disappeared containing unused codes


    Updated my Xbox this morning, then found a message from the store with redeem codes for Gears of War 3 and Gears of War Judgement dated from November. Accidentally clicked off the message and now unable to find it again, even logged into the website and
    there is no trace of the message.

    Is there any way I can recover my old message?

    :)
     
    Smallwelsheep, May 10, 2017
    #1
  2. MY CODES FOR DOOM 1 AND 2 DISAPPEARED

    The message containing my codes for Doom 1 and 2 disappeared before i could actually claim them.
     
    EvilestRaptor, May 10, 2017
    #2
  3. dtisdale931
    dtisdale931 Guest
    Gears of War codes

    Hello,

    My message containing all of the GOW codes suddenly disappeared before I could redeem the codes. Can you please resend me the codes?

    Thank you,
     
    dtisdale931, May 10, 2017
    #3
  4. Eden0032 Win User

    Message containing Promo code disappeared

    Hi there!

    Firstly, let me just say that the Xbox Forums Support team are working their way through the forum posts, and you should expect a response within 2-3 working days to this thread. Please see below for more information in the mean time.

    It sounds like your promotional message has expired - remember that all Xbox Live Messages expire after 28 days and are unrecoverable, so please make sure you redeem any codes sent to you within this time frame.

    If that is the case, a member of the Xbox Support staff will be along soon and it is possible that they might be able to retrieve your code (however, I cannot guarantee that they can recover it for you).

    I hope this helps you today!

    Cheers,

    -
  5. Mister Beep Win User

    Message containing Promo code disappeared

    I've sent you a Forums Private Message. You can check those by clicking here.

    Enjoy! :D
  6. Wonderpill Win User

    Message containing Promo code disappeared

    Thanks... I have been trying to get that message back for nearly a month. It is definitely archived now.
  7. Mister Maka Win User

    old messages containing a code

    Hey there! I've sent you a Forums Private Message. You can check those by clicking
    HERE. =)
  8. al Thor Win User

    Messages containing redeemable codes

    And then to add insult to injury, I see I still have the tile on my home dash that says I have that code as a gift waiting for me in my messages.
    [​IMG]

    [​IMG]
Thema:

message disappeared containing unused codes

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