Message d'erreur Microsoft Jigsaw 0x803F8001 et Mahjong (Mod Translation: Microsoft Jigsaw ...

Styxomane · Nov 30, 2018

J'ai les version Premium de ces deux jeux et je ne suis pas capable d'y accéder. Je reçois le message d'erreur indiqué en entête. Que faire?

(Mod Translation)I have the Premium version of these two games and I am not able to access them. I get the error message indicated in the header. What should I do?

:)

Barbra J · Nov 30, 2018

Error Code 0x803F8001

I played Microsoft Jigsaw in the past 24 hours without issues. I tried tonight and it wouldn't open so I reinstalled. Now I get a message that says, "Check your account. Microsoft Jigsaw is currently not available in your account. Here's the error code
in case you need it. 0x803F8001." It does show in my account so what's up? Now I am getting the same error code on Microsoft Mahjong. It keeps saying "Check your account. Microsoft Jigsaw/Microsoft Mahjong is currently not available to you. Go to the
store." I have paid for the premium and can't access the games. it has been 3 days since I could do the Microsoft Jigsaw and now a day for Microsoft Mahjong. Please help with this issue.

Barbra J · Nov 30, 2018

Error code 0x803F8001

I played Microsoft Jigsaw in the past 24 hours without issues. I tried tonight and it wouldn't open so I reinstalled. Now I get a message that says, "Check your account. Microsoft Jigsaw is currently not available in your account. Here's the error code
in case you need it. 0x803F8001." It does show in my account so what's up? Now I am getting the same error code on Microsoft Mahjong. It keeps saying "Check your account. Microsoft Jigsaw/Microsoft Mahjong is currently not available to you. Go to the
store." I have paid for the premium and can't access the games. it has been 3 days since I could do the Microsoft Jigsaw and now a day for Microsoft Mahjong. Please help with this issue.

XBF George L · Nov 30, 2018

Hello!

For this issue I recommend you take a look at the
Microsoft Casual Games Community and possibly post there to get more information or any options regarding this casual game.

hope this helps!

XBF George L

Hello!

For this issue I recommend you take a look at the
Microsoft Casual Games Community and possibly post there to get more information or any options regarding this casual game.

hope this helps!

Alain Gadoury

Go to the Store and install another Microsoft game. Like Mahjong or Jigsaw.

Start that game and when you are logged in to Xbox Live, start Solitaire while leaving the Mahjong or Jigsaw game open.

Worked for me.

HumbleIsland872

Obviously nobody has an answer to why Microsoft Mahjong and Jigsaw show the error message 0xC03F300D. I have been using these games for the past year and only resuled in needing to reload Jigsaw 3 times, but it worked each time. Now it loads up but just
gives an error message.

Jimmy Noe

Also previous month(s) challenges on all microsoft games, ie. minesweeper, mahjong, jigsaw, solitaire

bjnap

I have been having the same problem with Microsoft jigsaw and mahjong. Tried deleting them and now I can't reinstall them.

Message d'erreur Microsoft Jigsaw 0x803F8001 et Mahjong (Mod Translation: Microsoft Jigsaw ...