Message containing 1 month EA Access Code was automatically deleted

Hello, last month I preordered Fifa 16 Deluxe Edition on the Xbox One store. Included with the preorder was 1 month of EA Access (sent via Xbox message 7-10 days later). I received the code on time, but chose to wait to redeem it until later. When I went
to redeem it today, I found that the message was no longer in my message center. I would really appreciate any help on this. I want to be able to play Fifa 16 early and to do this, I need EA Access. Thanks.

:)

 

I accidentally deleted a message from Xbox live

I received a message from Xbox live containing a code for a 1 month ea access pass.. But I accidentally deleted the message.

 

EA ACCESS

Hey, i accidentally deleted a message from xbox live containing A free 1 month ea access code because i pre ordered FIFA 17, may i receive another code please?

 

sport24,

Hang tight and wait for an Xbox Support member to read this. They should be able to verify your FIFA 16 pre-order and then send you a Private Message with the information you need.

 

Hey there sport24!

I went ahead and sent you a private message. You can check your private messages by clicking on the link that eG x Thee Elf has provided above. Thanks in advance!