merging or changing email for Xbox live / Microsoft account

You can't "merge" accounts, however I think what you may be looking for is changing the associated email for your Xbox Live account?

If so, here is a link that may be helpful to you. https://support.xbox.com/en-US/my-account/microsoft-account/change-email-sign-in-for-microsoft-account

Hi there,

you can't merge accounts itself or fully move the Xbox Live Account to a different Microsoft Account, but something that could work for you is changing the primary email address for the Microsoft Account.

My assumption what steps might be required are:

- Change the primary email on the New Unused Xbox Account account to something else (you might need a new MS account/email for that) so that the Wanted email address is no longer attached to a Microsoft Account.

- Change the primary email on the Old Xbox account to the new wanted email address, so that that Wanted email address can be used to sign in to the Xbox main account.

See this link for the full information on how to change the primary email address on a Microsoft Account

https://support.xbox.com/my-account/microsoft-account/change-email-sign-in-for-microsoft-account

Let us know the results

You can't "merge" accounts, however I think what you may be looking for is changing the associated email for your Xbox Live account?

If so, here is a link that may be helpful to you. https://support.xbox.com/en-US/my-account/microsoft-account/change-email-sign-in-for-microsoft-account

If this has not solved your problem, please let us know so we may further assist you.

Hi metalXcore,

Like Bob said there is no way to merge two Microsoft accounts together but if you have an existing email that is not related to Microsoft or you want to create a new Microsoft alias, you can follow the steps on this page

support.xbox.com/.../change-email-sign-in-for-microsoft-account

Now to change the Live/Microsoft account you used for your Windows PC to the one you are using for your xbox one console you will have to contact Windows PC support for that because Xbox support would not be able to change that.

Hey there MJewell thanks for keeping in touch.

We suggest trying a different browser or even a different device. If that doesn't work then the best course of action would be to
Request a Callbackfrom
one of our Xbox Support Specialists since they are the best equipped, tool wise, to handle account issues as we here on forums don't have access to accounts or billing information. Give it a shot and let us know how it goes