Merging Accounts? Possible?

Hello Everyone! My first time posting, but i could really use some help. Switching from 360 to Xbox 1 , I had issues with my Live account where the Email address associated with my account had their servers shut down and I was no long able to receive any
emails sent to that address. So after trying to load my profile on my new Xbox 1, it prompted me to give a code sent to my old email which I have no way of opening because of the server been abruptly shut down (InsightBB)... So after contacting the security
team to change my email address to my new one I was told I had to wait 30 days before they could change my email so I could load my profile with my active Live Gold account to my xbox one. Customer support told me to just create a dummy account and use the
30 day free trail to play in the mean time... only problem was before I knew of the email issue I had accidentally created a new Microsoft live account using my current email that I was trying to have the security team replace the old one with. So after waiting
the 30 days and being contacted that they fixed the issue, the new dummy account is still the only profile that shows up on my xbox 1. I tried to delete the account and replace it with my old one but the Microsoft account is linked to that new profile under
my new email and my old account again will not show the proper email address that the security team just replaced. I have already was a month worth of gold and have 3 months left on my old account , Is it possible to merge my old and new profile where i can
keep my game data and files i have accumulated over the last month and why has the info the security team changed not gone into effect on my old profile... I just want get my account fixed, please help!?!

:)

 

More mergers coming...

Gamesforwindows Is Merging with XBOX.COM

Games For Windows, Xbox.com Merging This Month

 

How I delet a account

There's currently no way of merging two accounts.

 

Hi there,

regarding the initial question about Merging accounts, I'm afraid that is not possible.

Since it seems to be a complex issue I advise is to contact Xbox Support again regarding the issue, so they can take an in depth look on what exactly causing the current issue, so they can advise what steps are needed to try and fix the issue.