Merge purchases and game saves from an educational email to my personal email

Discus and support Merge purchases and game saves from an educational email to my personal email in XBoX on Windows to solve the problem; Hi, I made the mistake, long ago, in purchasing Forza Horizon 4 on my university email. The handle is @cin.ufpe.br. I am not a student there... Discussion in 'XBoX on Windows' started by Gabriel Torreirode Moraes, Jul 6, 2021.

  1. Merge purchases and game saves from an educational email to my personal email


    Hi,

    I made the mistake, long ago, in purchasing Forza Horizon 4 on my university email. The handle is @cin.ufpe.br.

    I am not a student there anymore, and my account will be terminated in a few months, so I'll lose access to it.

    I purchased Forza Horizon 4 on that account, and played through these years on this account, and I want to transfer all of it to my personal email, with the handle @gmail.com.

    At the very least, I want to transfer my game save to my personal account, as I can still play the game on Game Pass, and I don't have to purchase it again.

    Thanks.

    :)
     
    Gabriel Torreirode Moraes, Jul 6, 2021
    #1
  2. Gabriel Torreirode M Win User

    Merge purchases and game saves from an educational email to my personal email

    Unfortunately, MS don't allow you to change the primary email due to the risk of fraud, hacking and whatnot...if they allowed it, then a hacked account could then have it's address changed
    I'm technically going to be "hacked", or someone else won't have access to Microsoft services.

    As they're going to disable my account, any new student that comes and gets assigned to my handle (which is automatically generated through the users initials), anyone else can end up with the same login account as I do.

    So someone else will have my email, at some period of time. Either I'll have to delete this @cin.ufpe.br account entirely, thus losing my game saves and purchases, or someone else owning the current handle will be unable to access Microsoft services, up to and including MSDN.

    I just want to port everything to my current account, which has a similar handle. I fully understand the reason you pointed out, but there must be an exception for cases like these.
  3. Gabriel Torreirode M Win User

    Merge purchases and game saves from an educational email to my personal email

    So, purchases and data from an account that will be terminated by my university will be lost?
  4. Smwutches Win User

    Merge purchases and game saves from an educational email to my personal email

    Unfortunately nothing can be transferred or merged between accounts.
  5. Nursemorph Win User

    Merge purchases and game saves from an educational email to my personal email

    So, purchases and data from an account that will be terminated by my university will be lost?
    Technically, you could add a secondary email to your MS account for sign in purposes...however, no clue what would happen if the primary email was no longer valid

    Unfortunately, MS don't allow you to change the primary email due to the risk of fraud, hacking and whatnot...if they allowed it, then a hacked account could then have it's address changed
  6. Darhyl Amizola Win User

    when i got my first xbox on christmas my father set it up with his email. i want to move my xbox account to my personal email. do i need to delete this microsoft account to do that?

    Hi Logan! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Xbox account.

    Unfortunately, it is not possible to merge accounts nor transfer the purchased game licenses/saved data progress from one Microsoft Xbox account to another.

    You can only change the sign in email of your father's email from your Xbox account however this is only for sign in preferences. Your father's email is still the primary email address on your Xbox account. Removing his email from your Xbox account may cause permanent deletion of your saved data progress and files.

    Note: You cannot use your personal Microsoft account email address as a sign in preference to your Xbox account's email address since it is already taken. You will need to use a new email to be a sign in email preference for your Xbox account.

    The only options are either continue to use your father's email on your Xbox account or create a new Xbox account and start a new saved data.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
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Merge purchases and game saves from an educational email to my personal email

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