Mercenary Dlc code missing

TacticalElf02 · Aug 5, 2018

I bought the three months of xbox live so that I could get the mercenary dlc. I did not, however, receive that code. I talked to support about the issue and she said that I was eligible to receive the code and that I would get it. The problem is that is
has not come and I’m not sure what to do.

:)

Dremomeer · Aug 5, 2018

Missing mercenary pack DLC from 3 month code

Missing the mercenary pack from an amazon 3 month code I bought.

J 007 · Aug 5, 2018

Missing Mercenary Outfit & Item Pack code

Good Afternoon,

I am missing my Mercenary Outfit & Item Pack code. I purchased a 3 month Xbox Live subscription code on March 26th 2018 around 3:40pm PST. I have not received my Mercenary Outfit & Item Pack code from that purchase which should have been included with
the purchase.

SpyShadow · Aug 5, 2018

Hey TacticalElf02 you should have a ticket support number referencing the support conversation you had with the agent. Please contact them back and use that support number to confirm with them that you should have received the code.

Another thing to make sure you check is the email account associated with your xbox account, many codes are sent via email to your microsoft account email. check your junk folder as well.

Also your xbox could have messages sent to you with the code as well, they will be under Xbox messages in your message window pane, I just want to make sure you have not by accident missed it!

SpyShadow

Hey TacticalElf02 you should have a ticket support number referencing the support conversation you had with the agent. Please contact them back and use that support number to confirm with them that you should have received the code.

Another thing to make sure you check is the email account associated with your xbox account, many codes are sent via email to your microsoft account email. check your junk folder as well.

Also your xbox could have messages sent to you with the code as well, they will be under Xbox messages in your message window pane, I just want to make sure you have not by accident missed it!

FortuneSwoldier

It's the Mercenary Pack DLC

Mister Beep

Hey Dremomeer,

Could you post details about the offer you took? If you purchased an offer from Amazon, you may need to reach out to their support for further assistance. Be sure to post any links you found in regards to this so we can take a deeper look.

STEALTH AWARE

It would only cause issues if your friend doesn't buy the DLC that you have. You can still play the story mode and Mercenaries. But if you want to play Versus, Desperate Escape, Lost In Nightmares and Mercenaries Reunion together your friend will have to
purchase the DLC.

steelers1821

Preordered on 4/4/16

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Mercenary Dlc code missing