Member since February 2015 but I have never been rewarded for anything I bought from the store

Never have I gotten the VIP member thing or anything else. Can someone look into it. thanks

:)

 

Xbox Live Rewards - NOT for me

I've been a member of XBox Live Rewards since 8/8/2015. I've bought many things from Xbox Live and I NEVER received a single credit, only from the 1st research.

 

I have never been credited my rewards credit please help!

Have just recently found out I was a member of Xbox Live Rewards since September 2015 and after spending £709 I have never been credited anything in return.

 

Hello zonetroper412,

You are registered as a US Rewards member. This mean we can only Reward purchases made with that region's currency (USD). Since your purchases have been made with a different regional currency, they are not eligible for Rewards. Furthermore, your spending
from a different region has caused your deposits to fail since your Rewards Account region does not match your Microsoft Account region.

In order to resolve this issue, you have two options. You need to either adjust your Microsoft Account to match your Rewards Account, or create a new Rewards Account to match your new Microsoft Account region.





1) You can adjust your Microsoft Account region to match your Rewards region from your commerce page at (https://commerce.microsoft.com). This
will cause your regions to match and allow your currency to be deposited.





2) The second option of Creating a brand new account has some pros and cons. The benefit of creating a new Rewards Account is that your new account will be set to track and Reward purchases made in your Microsoft Account's regional currency. The drawback
is that you will lose the previous progress you have made on your account, as you will be creating a brand new Rewards Account. While we will be able to transfer any pending (un-deposited) Credits from your old Rewards Account, we will not be able to transfer
any other progress.





If you wish to continue with Rewards in your current Microsoft Account region and create a new account, you must first close your current account by opting out of the program at (https://rewards.xbox.com/optout/).
You will have to wait 48 hours for us to receive and process your request, after which your account should show up as completely clean of progress and have a join by date of "???". At that point, you can create a new Rewards Account by signing back up again,
which can also take 48 hours. To confirm that you have re-registered correctly, you can check your join date from the MyRewards page at (Xbox Live Rewards).
If you check your MyDashboard at (Xbox Live Rewards), you will be able to see if you are still in the registration process. If
you open a new post after being able to log in to your new Rewards account, you can request any pending deposits from your old account to your new one.