Member since 2013, but not getting ANY points from anything but surveys

In order for support to check your account, you'll want to post in the support section of this forum. Keep in mind that in order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least
1 star level in order to receive VIP rebates.

So guys and gals. How many points have you racked up since you joined Xbox Live Rewards? and how long have you been a member of it? Also do you do the surveys every month? Just curious that's all =)

I've been a member since May 2011 and have a total of 1010 points earned to date with 130 pending. I do the surveys every month.

This is my birthday month so I earned...GASP....20 msp. yay.

06/19/2013 Completed June Survey 20

05/05/2013 Completed May Survey 20

04/14/2013 PlaytoEarn Punchcard 800

04/03/2013 Completed April Survey 20

04/02/2013 Renewed 3 Month Xbox Live Gold 30

01/03/2013 Completed January Survey 20

olha ai, nunca recebi nada disso '-'

i have on my rewards program 70 points pending.. from 3 surveys and a 1 month live..i completed 2 ADDITIONAL surveys as a gold member no points added to pending, i added 3 monthes of live .. again ..you guessed it still the same old points pending...
march/april i lost count mate at the points i spent.... MASSIVE

Hello Cynic Walnut,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not
get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/). Being in the Rewards program automatically makes you enrolled in MyVIP.

Furthermore, you enrolled into the program as a Canadian member. This means we created a Canadian Rewards Account for you that will only reward purchases made with the regional currency of your Rewards Account, CAD. Since you have been making purchases
in an alternate regional currency, those purchases are not eligible for Rewards.

We also see that due to you making purchases in a region that is not your current Rewards Account region, your are raising a currency mismatch error. For example, your previous requested deposit failed due to a mismatch between your Rewards Account region
and your Microsoft Account region, and will continue to do so while this mismatch exists. We cannot deposit CAD from your Canadian Rewards Account into your US Microsoft Account, which will only take USD. This means that in order to resolve this issue, you
have two options. You need to either adjust your Microsoft Account to match your Rewards Account, or create a new Rewards Account to match your new Microsoft Account region.

1) You can adjust your Microsoft Account region to match your Rewards region from your commerce page at (https://commerce.microsoft.com). This will cause your regions to match and allow your currency to be deposited.

2) The second option of Creating a brand new account has some pros and cons. The benefit of creating a new Rewards Account is that your new account will be set to track and Reward purchases made in your Microsoft Account's regional currency. The drawback
is that you will lose the previous progress you have made on your account, as you will be creating a brand new Rewards Account.
While we will be able to transfer any pending (un-deposited) Credits from your old Rewards Account, we will not be able to transfer any other progress.

If you wish to continue with Rewards in your current Microsoft Account region and create a new account, you must first close your current account by opting out of the program at (https://rewards.xbox.com/optout/).
You will have to wait 48 hours for us to receive and process your request, after which your account should show up as completely clean of progress and have a join by date of "???". At that point, you can create a new Rewards Account by signing back up again,
which can also take 48 hours. To confirm that you have re-registered correctly, you can check your join date from the MyRewards page at (https://rewards.xbox.com/myrewards/). If you check your MyDashboard at
(https://rewards.xbox.com/mydashboard), you will be able to see if you are still in the registration process. If you open a new post after being able to log in to your new Rewards account, you can request
any pending deposits from your old account to your new one.