member since 12/2015 still no deposit

Discus and support member since 12/2015 still no deposit in XBoX Rewards & Social to solve the problem; This is gettin ridiculous now Despite numerous posts asking what's going on and no replies and "standard answers" my 116,000 credits that I have... Discussion in 'XBoX Rewards & Social' started by JamesDunham, Dec 15, 2016.

  1. JamesDunham
    JamesDunham Guest

    member since 12/2015 still no deposit


    This is gettin ridiculous now

    Despite numerous posts asking what's going on and no replies and "standard answers" my 116,000 credits that I have earned through countless purchases totalling over a thousand pounds are still not depositing

    I have checked and rechecked my billing info and verified loads of times that it's correct to no avail... so please , is there someone there that ACTUALLY knows what's going on???

    :)
     
    JamesDunham, Dec 15, 2016
    #1
  2. XBLRewards3
    XBLRewards3 Guest
    Missing points

    Hi ItsGameOverNow. The last deposit made to your account was on August 12, 2015. This deposit issue began in September 2015. Unfortunately, there is not yet a resolution to the deposit issue you are having. The Payment Operations team is working on it. Once
    there is a fix, we will make a deposit to your account. Sorry for the inconveniences.
     
    XBLRewards3, Dec 15, 2016
    #2
  3. jeffrey9800
    jeffrey9800 Guest
    Why am i not getting points ?

    hello,

    i am a member since : 23 september 2015 but i am still not gaining points for getting achievements.
     
    jeffrey9800, Dec 15, 2016
    #3
  4. XBLRewards3
    XBLRewards3 Guest

    member since 12/2015 still no deposit

    Hi JamsterJams. Unfortunately, Customer Support is unable to fix your issue. The Payment Operations team is working on it. Once there is a fix, we will make a deposit to your account. Sorry for the inconveniences.
     
    XBLRewards3, Dec 15, 2016
    #4
  5. XBLRewards3 Win User

    member since 12/2015 still no deposit

    Hi JamsterJams. Unfortunately, Customer Support is unable to fix your issue. The Payment Operations team is working on it. Once there is a fix, we will make a deposit to your account. Sorry for the inconveniences.
  6. XBLRewards3 Win User

    Missing points

    Hi ItsGameOverNow. The last deposit made to your account was on August 12, 2015. This deposit issue began in September 2015. Unfortunately, there is not yet a resolution to the deposit issue you are having. The Payment Operations team is working on it. Once
    there is a fix, we will make a deposit to your account. Sorry for the inconveniences.
  7. XBLRewards8 Win User

    Rewards not depositing since 2015

    Hello pbot90,

    We see that there is currently an internal issue where our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process. This is an issue that we are working on resolving
    with another team since we are not able to fully access the database containing billable account information. At the moment, we have not received an estimate on when this problem will be resolved. Unfortunately, we no longer have the ability to perform manual
    deposits. We apologize for the inconvenience.
  8. XBLRewards8 Win User

    sorry you made a mistake rewarding me it is in a different currency on my 360 I wanted it on one

    Hello seanyboyclassy,

    Since you registered as a US Rewards member with a US Microsoft Account, and still currently have a US Microsoft Account, we deposited in USD.
  9. XBLRewards8 Win User

    my rewards deposit is in dollars and i waned it in pounds

    Hello seanyboyclassy,

    Since you registered as a US Rewards member with a US Microsoft Account, and still currently have a US Microsoft Account, we deposited in USD.
Thema:

member since 12/2015 still no deposit

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