Mein Controller ist kaputt[Translation-My controller is broken]

Hi Julius,

Thanks for reaching out to the forums. We understnad you are having issues with your controller. We recommend going through the

controller warranty page. This will have you sign in and check warranty status. Then give you options. If out of warranty you will need to replace the controller.

Thanks,

Brad

Habe das Problem Schon gefunden In meiner Xbox ist der WLAN Chip oder wie das heißt kaputt Ich weiß war nicht wie er kaputt gegangen ist aber habe Jetz ein LAN Kabel dran Und da Leuft alles

-[Translation - I have already found the problem. In my Xbox the WLAN chip is broken or what that means. I didn't know how it broke but now I have a LAN cable on it]

Hey there ALLTAGSHELD 007 -

So sorry to hear about your controller. In order to get a repair or replacement, head over to: https://support.microsoft.com/devices

Hopefully that gets repaired soon!

Hey marcus1503,

Apologies for the misunderstanding. In order for you to get the best proper support, I recommend reaching out to your local phone support team via our Contact Us page
for further assistance.

Thanks for posting!

Hey marcus1503,

Are you receiving any error codes when trying to load up a disc? Please post back with that error code so we can be sure we're all on the same page. To start, I recommend our
Xbox One Disc Error Troubleshooter, which will cover different solutions you can try. Be sure to follow each step that's listed on that page!

If the issue persists after those steps, your Xbox One console may need to be repaired. If that is the case, you can start the repair process over at our
Online Service Center.