Medio de Pago [Payment Method]

si es un código o una tarjeta comprada con el código , no es necesario un medio de pago adicional. si es via web, directamente de Microsoft, es necesario un medio de pago de respaldo

[Translation-if it is a code or a card purchased with the code, no additional means of payment is required. if it's via web, directly from Microsoft, you need a backup payment method]

tienes q tener otro medio de pago de resp0aldo. prueba a hablar con el soporte

[Translate by Mod]

You have to have another payment method of Resp0aldo. Try talking to the support

Hi there,

Thanks for reaching out! I'm sorry to hear about the issue you may be experiencing with billing on your Microsoft
account.

I recommend to
contact Customer Supportfor
further assistance. Unfortunately here in forums, we do not have the tools to help with billing issues.

Try this:

• Log into Support.Xbox.com
  
• Scroll down, Click on Contact Us
  
• A new window will pop up
  
• Type in contact Support - you will receive different options, such as:
  
  • Message with an Xbox Gamer
    
  • Call me back
    
  • Ask the Community
    

Hope this helps.

Buen día ya revise el historial de compras pero no sale ninguna de 3.000.

El dinero me lo cobraron justo cuando agregue la tarjeta como método de pago

__________________________________

[Translation - Good day and check the history of purchases but does not leave any of 3,000.
The money I was charged just when I add the card as payment method]

Hi Juan,

Thanks for reaching out to us here on the
Forums!

We understand this is concerning since
it is showing a charge on the account that you didn't complete.



I would recommend looking into the charge:

1. In a web browser, sign in to your Microsoft account.
   
2. Select Payment & billing, and then select
   Order history to view your purchase
   history.
   

What does it say about the transaction listed? Do you recognize the transaction?

We hope to hear back in order to best assist
you.