Medieval Dynasty XBox One edition isn't working.

Hello!

I'm an independent advisor and a member of the Xbox Community.

I will be glad to help you.

There is no official information about it being a known issue, you can check with the game publisher if they have any information about it.

https://www.toplitz-productions.com/tickets.html

To try to solve it, try to perform a cache clear with the following steps.

Remove your account from the console

1. Press and hold the Power button on the front of your Xbox until the console turns off.

2. Unplug the power cord from the back of your Xbox.

3. Wait a minute, and then plug the power cord back in.

4. Press the Power button on your Xbox to turn it back on.

5. Your cache should be clear at this point.

Log back in with the account.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Best Regards.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good evening

The Medieval dynasty game is only for windows and xbox series S/X, if you have one of these devices you can buy it and install it normally.

https://www.xbox.com/en-us/games/store/medieval...

Hello Ridge DeBoer,

If you're still experiencing this issue, please follow the guide provided below to Report a Problem. This will provide our engineers with the information necessary to troubleshoot the issue.

Link to Report a Problem Guide: Provide feedback to Team Xbox | Xbox Support

Be sure to look over the following sections listed in the article:

Get the Xbox Report a Problem app - This will detail how to download the Report a Problem app if you haven't already.

Report a new problem - This will teach you how to report a problem.

Report a problem with media tracing - This will detail how media tracing works and how to do so.

Please let us know once you've reported the issue and whether or not you're still experiencing it!

Thank you,

Hi there! This is Ronnie, an independent adviser.

Nice to meet you and I hope you are having a great day!

I understand you need help on the game problem.

Please try doing a reset on the console and see if this will help.

Let's refresh the console's system cache.

NOTE: This will remove the profiles on your console, make sure that you remember the email and password to your account.

No data or game saves will be lost doing this, everything is backed up to the cloud servers.

1. Press the Xbox button to open the guide.

2. Select Settings.

3. Select System.

4. Select Console info

5. Select Reset console.

6. Select Reset and keep my games & apps

This will also help sync the data on your console properly.

If this does not work, try searching for the game from the Xbox store and try installing it from there.

Also, you can do remote installation by going to the game link:

https://www.xbox.com/en-us/games/store/Medieval...

Hope this helps.

I went into the Microsoft store and was able to install it from there. I think there is an issue with the link in gamepass. Hope this works for you as well