Media player preview won't show all my video files! Help!

Discus and support Media player preview won't show all my video files! Help! in XBoX Games and Apps to solve the problem; I can access some of my files but not others. Its weird because some avi's will show up but not others. Same thing with mp4's. Mkv doesn't show up at... Discussion in 'XBoX Games and Apps' started by Loaded Sherlock, Oct 25, 2014.

  1. Media player preview won't show all my video files! Help!


    I can access some of my files but not others. Its weird because some avi's will show up but not others. Same thing with mp4's. Mkv doesn't show up at all. What is wrong?

    :)
     
    Loaded Sherlock, Oct 25, 2014
    #1
  2. mikt001
    mikt001 Guest
    Media Player app won't show video files on NAS

    Hi, 1st time on the forum so apologies if the below enquiry has been covered already but I can’t find a conclusive answer anywhere.

    Kit: Xbox One S

    Buffalo LinkStation Live LS-CHL 2.0TB

    Both wired on the LAN

    I’m trying to play video files from my NAS via the Media Player app on the Xbox, but I’m having some problems:

    First, the Xbox shows every folder on my NAS except the one with the movie files in it.

    Second, it does show camera folders with video files in them but when I try to access them it just say says “No content”

    This where it goes a bit weird. If in the Media Player app I select Music, rather than Video, it does show the folder with movie files. I open it and it also shows the movie files themselves. I click on one and it starts playing the audio from the film.

    I go back into Video and the folder disappears again.

    Music plays fine. Photos display fine. The NAS is fine. All folders are visible and all video content plays perfectly on the following devices:

    o Sony BD player, via wifi

    o Asus O!Play, via LAN

    o Samsung TV in another room via LAN

    o Android tablet with Skifta app, via Wifi

    o Windows 7 desktop, via LAN

    o Windows 10 laptop, via wifi

    o Chromebook, via wifi

    So accessing the content over the network is not a problem. It seems the only device in my house that won’t play the media files is the Xbox. But one of the main reasons for getting the Xbox was so that I could get rid of the mountain of hardware under the
    TV and do everything on a single device.

    Now I have a bigger pile of hardware, not a smaller one.

    Happy to be told I’m being an idiot and the problem is easily resolved. All advise gratefully accepted.

    Cheers MikT
     
    mikt001, Oct 25, 2014
    #2
  3. MatthewBeall
    MatthewBeall Guest
    Thumbnails for Videos

    How can I create thumbnails for my video collection?

    I have all my DVDs ripped to a hard drive, and we play them through the media player on the Xbox One.

    I have no idea how, but some folders have a "thumbs" database file.

    The folders with this file will show a thumbnail picture of the video. Folders without this file just show the name.

    How can I create thumbnails for all the folders? I really like that option.
     
    MatthewBeall, Oct 25, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Media player preview won't show all my video files! Help!

    Perhaps it's an issue with the cache. Can you try heading to Settings>Disc & Blu Ray and then click on Clear Persistent Storage three times then hold the power button on the console for 10 seconds until it shuts down.

    See if that helps.
     
    onyxishere, Oct 26, 2014
    #4
  5. Thanks for the suggestion. Sadly this did not work. It so weird, because everything works perfect with WMC and the 360. Most things don't show on the Xbox one.
     
    Loaded Sherlock, Oct 26, 2014
    #5
  6. LeeC22
    LeeC22 Guest
    Download mediainfo on the PC, and check the codecs used in the files that don't show up.

    AVI, MP4 and MKV are simply containers, that can contain video/audio streams encoded using various codecs. If the Xbox One can't play the codec, it probably won't display the video file.

    That may not be the answer, but it might narrow down any compatibility problems between the player and the actual files.
     
    LeeC22, Oct 30, 2014
    #6
  7. Thanks. I am wondering if its because I am running windows 7. My buddy runs 8 and doesn't have the same problem.
     
    Loaded Sherlock, Nov 1, 2018
    #7
  8. ScottJMDavies Win User

    Media Player Not showing MKV files.

    There are no warnings or error messages.

    When I select all video's in the Media Player App, it shows all my videos on my media server apart from the mkv videos.

    I know there are mkv videos on the media server, but the Xbox Media Player App doesn't show them.

    EDIT- I also tried uninstalling and reinstalling the Media Player App. That didn't solve the problem.
  9. Loaded Sherlock Win User

    Media player preview won't show all my video files! Help!

    Thanks for the suggestion. Sadly this did not work. It so weird, because everything works perfect with WMC and the 360. Most things don't show on the Xbox one.
  10. Loaded Sherlock Win User

    Media player preview won't show all my video files! Help!

    Thanks. I am wondering if its because I am running windows 7. My buddy runs 8 and doesn't have the same problem.
  11. LeeC22 Win User

    Media player preview won't show all my video files! Help!

    Download mediainfo on the PC, and check the codecs used in the files that don't show up.

    AVI, MP4 and MKV are simply containers, that can contain video/audio streams encoded using various codecs. If the Xbox One can't play the codec, it probably won't display the video file.

    That may not be the answer, but it might narrow down any compatibility problems between the player and the actual files.
  12. onyxishere Win User

    Media player preview won't show all my video files! Help!

    Perhaps it's an issue with the cache. Can you try heading to Settings>Disc & Blu Ray and then click on Clear Persistent Storage three times then hold the power button on the console for 10 seconds until it shuts down.

    See if that helps.
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Media player preview won't show all my video files! Help!

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