Media player not recognizing USB 3.0 hard drive after recent update

Discus and support Media player not recognizing USB 3.0 hard drive after recent update in XBoX on Consoles to solve the problem; I am having heck of a time figuring this out. Xbox one used to read my external hard drive for media and after the recent update it does not seem to... Discussion in 'XBoX on Consoles' started by xelix2, Nov 25, 2015.

  1. xelix2
    xelix2 Guest

    Media player not recognizing USB 3.0 hard drive after recent update


    I am having heck of a time figuring this out.

    Xbox one used to read my external hard drive for media and after the recent update it does not seem to recognize anymore. It does still read flash drives but not my 3tb hd

    if someone could help me figure it out without having to attempt a reformat it would be great.

    :)
     
    xelix2, Nov 25, 2015
    #1
  2. n7oldnavy
    n7oldnavy Guest
    HELP

    It's a WD My Book 4 TB USB 3.0 Hard Drive with Backup. Yes a have a media player app installed on my Xbox. No i have not formatted to my computer.
     
    n7oldnavy, Nov 25, 2015
    #2
  3. steven23445
    steven23445 Guest
    system media player wont detect usb disks/hdd

    after update my xbox one wont detect any usb flash drives ir external hdd.i use them for only movies.it wont detect my flash drive 16g usb2.0,wont detect my usb 3.0 1t hdd or my 1t usb 2.0 hdd..

    my computer and tv will detect them fine...did update messed up media player??
     
    steven23445, Nov 25, 2015
    #3
  4. Media player not recognizing USB 3.0 hard drive after recent update

    Hmmm... usually someone from these forums will suggest a
    HARD RESET. That always seems to be the miracle cure for
    ANYTHING.
     
    Goth Vampirella, Nov 25, 2015
    #4
  5. Grievous407
    Grievous407 Guest
    Lucky you, at least your xbox stays on when the hard drive is connected. When I connect mine it auto shuts down, restarts then shuts down and restarts again... it stops untill I unplug it and it starts normal. Never had this problem before and NO! A HARD
    RESET DOESN'T FIX IT!
     
    Grievous407, Nov 25, 2015
    #5
  6. smileskybird
    smileskybird Guest
    I have 2x Seagate 1TB Slim external HDDs (one for Xbox 1, the other to back up my videos and pictures on my PC). And my Xbox 1 recognizes BOTH. What sort of external HDD's are you using? People should stop bashing the new Windows 10 UI on Xbox 1. It's way
    faster to navigate the Windows 10-like UI on Xbox 1 than that Windows 8 UI hunk which is considerably slower at loading stuff than the new UI which Xbox 1 has.
     
    smileskybird, Nov 26, 2015
    #6
  7. smileskybird
    smileskybird Guest
    And.... I've had Xbox 1 since Day 1 ^u^. I have the Xbox 1 Day 1 Edition console with Kinect. And I can say that there is no issues (well at least for me) with Windows 10 not recognizing my external HDD's. What brand and type of external HDD are you using?
    Try hard reset. Make sure your Xbox 1 console is up to date. It could be faulty hardware. Try formatting the external HDD. Microsoft provides tonnes of updates regularly. Xbox 1 since launch, has been getting a system update pretty much almost every month
    since it launched. We won't have long to wait till they release their next system update for Xbox 1.
     
    smileskybird, Nov 26, 2015
    #7
  8. Media player not recognizing USB 3.0 hard drive after recent update

    I'm having this same problem

    I have a 500gb portable hard drive that I used to use but now it doesn't work, but my 32gb thumb drive does work

    I have tried a hard reset, and formatting the 500gb drive but it has not worked. I also plugged it into my computer to make sure it still works and it works fine on my computer

    also do not have dlna support in Media Player app
     
    Claimedduke217, Oct 31, 2018
    #8
  9. Claimedduke217 Win User

    Media player not recognizing USB 3.0 hard drive after recent update

    I'm having this same problem

    I have a 500gb portable hard drive that I used to use but now it doesn't work, but my 32gb thumb drive does work

    I have tried a hard reset, and formatting the 500gb drive but it has not worked. I also plugged it into my computer to make sure it still works and it works fine on my computer

    also do not have dlna support in Media Player app
  10. smileskybird Win User

    Media player not recognizing USB 3.0 hard drive after recent update

    And.... I've had Xbox 1 since Day 1 ^u^. I have the Xbox 1 Day 1 Edition console with Kinect. And I can say that there is no issues (well at least for me) with Windows 10 not recognizing my external HDD's. What brand and type of external HDD are you using?
    Try hard reset. Make sure your Xbox 1 console is up to date. It could be faulty hardware. Try formatting the external HDD. Microsoft provides tonnes of updates regularly. Xbox 1 since launch, has been getting a system update pretty much almost every month
    since it launched. We won't have long to wait till they release their next system update for Xbox 1.
  11. Grievous407 Win User

    Media player not recognizing USB 3.0 hard drive after recent update

    Lucky you, at least your xbox stays on when the hard drive is connected. When I connect mine it auto shuts down, restarts then shuts down and restarts again... it stops untill I unplug it and it starts normal. Never had this problem before and NO! A HARD
    RESET DOESN'T FIX IT!
  12. smileskybird Win User

    Media player not recognizing USB 3.0 hard drive after recent update

    I have 2x Seagate 1TB Slim external HDDs (one for Xbox 1, the other to back up my videos and pictures on my PC). And my Xbox 1 recognizes BOTH. What sort of external HDD's are you using? People should stop bashing the new Windows 10 UI on Xbox 1. It's way
    faster to navigate the Windows 10-like UI on Xbox 1 than that Windows 8 UI hunk which is considerably slower at loading stuff than the new UI which Xbox 1 has.
  13. Goth Vampirella Win User

    Media player not recognizing USB 3.0 hard drive after recent update

    Hmmm... usually someone from these forums will suggest a
    HARD RESET. That always seems to be the miracle cure for
    ANYTHING.
Thema:

Media player not recognizing USB 3.0 hard drive after recent update

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