Me desconto el dinero de mi tarjeta pero no me dio el juego. [Translation - He gave me the ...

Hola, ayer compre el juego Portal Knights por la oferta, el asunto es que me descontó el dinero de mi tarjeta pero no comenzó la descarga ,sigue saliendo la opcion de que lo tengo que comprar, ¿que puedo hacer aqui?, ya verifique mi tarjeta y repito, el
dinero ya no está. PD: No tenia ningun saldo pendiente de ninguna membresía.

Gracias de antemano

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[Translation - Hello, yesterday buy the game Portal Knights for the offer, the issue is that I discounted the money from my card but did not start downloading, still leaving the option that I have to buy, what can I do here?, and check my card and repeat
, Money is gone. PD: did not have any balance pending membership.

Thank you in advance ]

:)

 

No me deja comprar gold con mi tarjeta

Estoy tratando de comprar una oferta de xbox live gold que sale en mi consola pero me dice que no puede procesar el pago automático que en mi tarjeta de debito tengo el dinero suficiente

[MOD Translation]

I am trying to buy an offer of xbox live gold that comes out in my console but it tells me that it can not process the automatic payment that in my debit card I have enough money

 

Xbox Live no se activa. (Translation - Xbox Live is not activated)

Hola recientemente pague mi subscripción a xbox live xon mi tarjeta de credito,se desconto el dinero y me mandaron un correo.

Lo que sucede es que no se activo el xbox live,pide que me una a xbox live pero yo ya pague,me estafaron.

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(Translation - Hello recently paid my subscription to Xbox Live Xon my credit card, the money was discharged and they sent me an email.

What happens is that you do not activate the Xbox Live, ask me to join Xbox Live but I already pay, I got ripped off)

 

Billing problems and game price problems

You would need to contact support and speak to billing

https://support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers

Contact Us | Xbox Support

https://support.microsoft.com/en-us/contactus/

We hope you find a solution soon.