Me and many others are unable to install anything.

Hello Ethan,

We understand that you're experiencing an issue involving the inability to install neither games nor apps.

This is now documented as a known issue, and the proper teams have been provided the necessary information needed and are now actively working to fix this.

We do appreciate the patience throughout this process, and will be providing any updates as soon as they are received.

Best wishes!

Hi Ethansw,



We announced the
outage for Purchase and Content Usage to be resolved. We understand many users were having issues downloading content they had already purchased. Give it a try now and let us know if there are still
any problems. However, if you’re trying to install a game and the installation pauses for a long period of time, see

The installation process stops at or near 0% when installing an Xbox One game from a disc.

Thank you for the patience

Thanks for taking notice, I’ll check for future updates.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Grégory, cable connections tend to be more stable and faster, what could be the problem is the cable.

As already put by Wi-fi, then try to connect again with a new network cable, preferably a Cat 6 network cable upwards.

Found it !!! It was a network error after all. Network stalled when wired, everything works fine on wifi. Go figure ?!

I always thought that wired connection where safer, faster, better ?!

THX anyway.